Clinical Coordinator

Synectics Inc.; Austin (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Healthcare Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Job summary

Synectics Inc. is seeking a Clinical Coordinator, AMI Clinical Operations to serve as the central point-of-contact for clinical activities in the Austin AMI Training Center. You will coordinate patient treatments, manage schedules, and support engagement programs and events.

The role requires organizational excellence, medical assistance experience, and strong communication with stakeholders. Flexibility for evenings and weekends and occasional travel is expected.

Qualifications

• Bachelor's degree is required.
• Minimum of 2 years of medical assistance experience is strongly preferred.
• Demonstrated experience in customer service administration or project management.
• Flexibility in work hours and overtime, including evening and weekends.
• Excellent organizational skills and the ability to meet deadlines in a fast-paced environment.
• Strong organizational, scheduling, planning, and prioritizing abilities.
• 1-2 years in a medical setting, patient care coordinating, or medical assistance experience is strongly preferred.
• Ability to deliver concierge-level service and work collaboratively across multiple stakeholders.
• Strong Microsoft Office skills, including Outlook, Word, Excel and PowerPoint.
• Knowledge of FDA and regulatory statutes as applied to Allergan products, with the ability to function in an environment controlled by outside regulatory entities.
• Ability to travel up to 25%.

Responsibilities

• Serve as the central point-of-contact for clinical activities at the Austin, TX AMI Training Center and manage day-to-day activities for patient/model treatments and events.
• Lead coordination and logistical support for clinical engagement programs, including scheduling and resource allocation.
• Assist in the patient documentation process, including photography, pre-charting and coordinating medical clearances.
• Maintain inventory of clinical supplies and perform injections at the Irvine AMI Training Center.
• Provide support to the clinical team with patient care and preparation of clinical spaces.
• Prepare clinical training and patient education materials as needed.
• Maintain the clinical budget and open purchasing orders for supplies.
• Manage external vendors to complete projects on time and within budget.

Skills

Customer service

Project management

Microsoft Office

Scheduling

Communication

Education

Bachelor's degree

Tools

Outlook

Word

Excel

PowerPoint

Job description

• The Clinical Coordinator, AMI Clinical Operations will play an integral role in deploying AMI training strategies, with main responsibilities that include serving as the central point-of-contact for clinical activities, and leading the coordination and logistical support for clinical engagement programs
• Serve as the central point-of-contact for clinical activities at the Austin, TX AMI Training Center, including managing the clinical calendar and day-to-day activities for patient/model treatments, clinical engagement programs, and other events.
• Lead the coordination and logistical support for clinical engagement programs, including implementation of clinical schedules, managing resource allocation, and ensuring consistent communication with key stakeholders.
• Assist in the management of the patient documentation process which includes patient before and after photography, pre-charting and coordinating medical clearances.
• Maintain inventory of clinical supplies needed to facilitate clinical engagement programs and perform injections at the Irvine AMI Training Center.
• Provide support to the clinical team with patient care and communication, preparation of clinical spaces, and overall clinical training needs.
• Prepare clinical training materials, patient education materials, and other related materials as needed.
• Maintain the clinical budget and manage the process to open purchasing orders for clinical supplies.
• Manage external vendors to complete projects on time and within budget.
• Support the coordination and logistical support for AMI educational engagement programs and other training programs as needed.

Job Description

• The Clinical Coordinator, AMI Clinical Operations will play an integral role in deploying AMI training strategies, with main responsibilities that include serving as the central point-of-contact for clinical activities, and leading the coordination and logistical support for clinical engagement programs
• Serve as the central point-of-contact for clinical activities at the Austin, TX AMI Training Center, including managing the clinical calendar and day-to-day activities for patient/model treatments, clinical engagement programs, and other events.
• Lead the coordination and logistical support for clinical engagement programs, including implementation of clinical schedules, managing resource allocation, and ensuring consistent communication with key stakeholders.
• Assist in the management of the patient documentation process which includes patient before and after photography, pre-charting and coordinating medical clearances.
• Maintain inventory of clinical supplies needed to facilitate clinical engagement programs and perform injections at the Irvine AMI Training Center.
• Provide support to the clinical team with patient care and communication, preparation of clinical spaces, and overall clinical training needs.
• Prepare clinical training materials, patient education materials, and other related materials as needed.
• Maintain the clinical budget and manage the process to open purchasing orders for clinical supplies.
• Manage external vendors to complete projects on time and within budget.
• Support the coordination and logistical support for AMI educational engagement programs and other training programs as needed.

Qualifications

• Bachelor's degree is required.
• Minimum of 2 years of medical assistance experience is strongly preferred.
• Demonstrated experience in customer service administration or project management.
• Flexibility in work hours and overtime, including evening and weekends.
• Excellent organizational skills and the ability to meet deadlines in a fast-paced environment.
• Strong organizational, scheduling, planning, and prioritizing abilities.
• High degree of flexibility in adapting to a rapidly changing environment.
• 1-2 years in a medical setting, patient care coordinating, or medical assistance experience is strongly preferred
• Ability to deliver concierge-level service and work collaboratively across multiple stakeholders
• High degree of flexibility in adapting to a rapidly changing environment
• Strong Microsoft Office skills, including Outlook, Word, Excel and PowerPoint.
• Knowledge of FDA and regulatory statutes as applied to Allergan products, with the ability to function in an environment controlled by outside regulatory entities.
• Ability to travel up to 25%. Evenings, overnight, weekends, domestic travel may be required.
• Responsible for performing all duties in compliance with FDA's Quality System Regulation (QSR), ISO13485, the Canadian Medical Device Regulations, and all other international regulatory requirements
• Excellent verbal and written communication skills and a demonstrated ability to communicate clearly and professionally.
• Analytical and Reading Skills: Ability to read, understand and abide by company procedures. Ability to define problems, collect data, establish facts, draw valid conclusions and report on findings.
• While performing the duties of this job, the employee is regularly required to sit, stand, walk, talk, and hear; up to 8 hours per day. The employee is regularly required to lift and carry up to ten pounds and occasionally lift and carry up to twenty-five pounds. Duties also involve daily keyboard data entry. Specific vision abilities required by this job include close vision.

Benefits

• Healthcare Insurance: Synectics offers eligible employees and their dependents healthcare coverage through BlueCross BlueShield of Illinois. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics. Premiums are subsidized by Synectics.
• Dental Insurance: Synectics offers eligible employees and their dependents a dental plan through MetLife. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.
• Vision Insurance: Synectics offers eligible employees vision insurance through VSP. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.
• 401(k) Plan: The Synectics Inc. Investment Savings Retirement Plan. Synectics offers all employees who are 21 years of age or older the opportunity to invest in the 401(k) Plan on the first of the month following at least 1 calendar year after employment begins.

Synectics is an equal opportunity employer.