Clinical Concierge Medical Assistant

MultiCare Health System; Shoreline (WA); On-site; USD 60,000 - 80,000; Full time

Job summary

MultiCare is looking for a Clinical Concierge Medical Assistant to expand their role in health care. This full-time position involves performing clinical tasks and coordinating patient care within the MA-C license scope to ensure positive health outcomes. Candidates are expected to advocate for patients and provide excellent customer service within a collaborative clinic environment.

Benefits

Flexible schedule

Team-based care model

Competitive compensation with incentives

Qualifications

• Experience in physician's office or medical facility preferred.
• One (1) year experience in similar settings is preferred.
• Exceptions for externship or residency applicants may apply.

Responsibilities

• Collaborate with physicians and clinical staff to ensure health care outcomes.
• Create and provide a safe environment for patients.
• Perform functions within the clinic setting as per MA-C scope.

Skills

Collaboration

Patient Advocacy

Customer Service

Education

Washington State Medical Assistant-Certified (MA-C)

Current BLS Certification

Job description

Clinical Concierge Medical Assistant page is loaded

Clinical Concierge Medical Assistant

Apply locations Shoreline, Washington time type Full time posted on Posted 2 Days Ago job requisition id JR52186

About Indigo Urgent Care

Indigo Urgent Care, a MultiCare Company, is the leading urgent care provider in the pacific northwest. With over 250,000 5-star reviews, Indigo is transforming health care through a truly people-centered approach to medicine. Our team is passionate about modernizing the health care experience by making it simpler, friendlier, and more accessible for all. With over 40 clinics across Washington and Idaho, and convenient virtual care services, Indigo delivers world-class health care when and where people need it most.

FTE: 0.9 Shift: Day Schedule: 3 x 12-hour shifts

Position Summary

The Clinical Concierge Medical Assistant I is an incredible opportunity to expand your role in health care through performing clinical tasks and coordinating patient care within the MA-C license scope. At Indigo Urgent Care, you will work in high-collaboration with your team to ensure the best possible health care outcomes and patient experiences. You will support the unit through excellent patient customer service and clinic management assistance

Responsibilities

• You will collaborate with physicians, clinical staff, front office staff and clinic management to ensure comprehensive health care outcomes
• You will perform a variety of functions within the clinic setting requiring specialized knowledge and integration of available standards, resources, and data
• Advocate for ethical and holistic care promoting the autonomy, dignity, and health of patients from diverse ethnic and social backgrounds
• You will create and provide a safe and supportive environment for patients

Requirements

Washington State Requirements:

• Washington State Medical Assistant-Certified (MA-C)
• Current BLS Certification or may be obtained through an in-house training program, depending on assignment
• Minimum one (1) year experience in physician's office or other medical facility preferred
• Exceptions may be made for applicants currently in an externship or residency program with an active or pending WA DOH MA-R certification within 7 days of hire Washington State Medical Assistant- Certified (MA-C) license within 45 days of hire.

Idaho State Requirements:

• Current CMA certification by AAMA, NHA or NCCT
• WA state MA-C license, or WA state MA-R license required with endorsed by Indigo within the first 30 days of employment
• Current BLS Certification or may be obtained through an in-house training program, depending on assignment
• Minimum one (1) year experience in physician's office or other medical facility preferred
• Exceptions may be made for applicants currently in an externship or residency program with an active or pending WA DOH MA-R certification within 7 days of hire

A Better Way to Work in Health Care

• Flexible schedule: Make a positive difference in your community and have time and energy to pursue your passions outside of work.
• Team-based care model: Be part of a team that is dedicated to excellence - not only for our customers, but for each other. No patient panels.
• Modern clinic environment: Technology-enabled clinics designed for today’s clinician and clinical staff.
• Unique earning potential: Competitive compensation enhanced by volume incentives, customer experience bonuses, sign-on bonuses, tuition assistance, and more.

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $24.58 - $35.36 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.

Associated benefit information can be viewed here .

Get to Know MultiCare

About Us

MultiCare is a not-for-profit health care organization with more than 20,000 team members, including employees, providers and volunteers. MultiCare has been caring for our community for well over a century, since the founding of Tacoma’s first hospital and today is the largest community-based, locally governed system of health in the state of Washington, serving communities across Washington and Northern Idaho.

MultiCare’s comprehensive system of health includes numerous primary care, urgent care and specialty services — including Mary Bridge Children’s Hospital & Health Network; MultiCare Indigo Urgent Care; Pulse Heart Institute; MultiCare Medical Associates, affiliated physicians; MultiCare Rockwood Clinic, the largest multispecialty clinic in the Inland Northwest region; and MultiCare Connected Care, our Accountable Care Organization.

Twelve hospitals complete the organization: Allenmore Hospital, Auburn Medical Center, Capital Medical Center, Covington Medical Center, Deaconess Hospital, Good Samaritan Hospital, Mary Bridge Children’s Hospital — the Puget Sound region’s only children’s hospital and state-designated Level II Pediatric Trauma Center for Western Washington — Navos Behavioral Health Hospital, Valley Hospital, Yakima Valley Hospital, Tacoma General Hospital — which is home to the South Puget Sound region’s only Level IV Neonatal Intensive Care Unit — and Wellfound Behavioral Health Hospital.

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