Clinical Concierge Medical Assistant

Indigo Health; Shoreline (WA); On-site; USD 60,000 - 80,000; Full time

Job summary

Indigo Health is looking for a Clinical Concierge Medical Assistant I to deliver exceptional healthcare while performing clinical tasks and managing patient care in a collaborative clinic environment. Applicants should possess a Washington State MA-C license and demonstrate a commitment to patient advocacy and effective patient service.

Benefits

Flexible schedule

Tuition assistance

Competitive earning potential

Qualifications

• Current Washington State Medical Assistant-Certified (MA-C) required.
• BLS Certification needed.
• One year experience preferred.

Responsibilities

• Collaborate with health care teams.
• Perform clinical tasks within MA-C scope.
• Advocate for patient care and safety.

Skills

Collaboration

Patient Advocacy

Customer Service

Job description

Indigo Urgent Care, a MultiCare Company, is the leading urgent care provider in the Pacific Northwest. With over 250,000 5-star reviews, Indigo is transforming health care through a truly people-centered approach to medicine. Our team is passionate about modernizing the health care experience by making it simpler, friendlier, and more accessible for all. With over 40 clinics across Washington and Idaho, and convenient virtual care services, Indigo delivers world-class health care when and where people need it most.

Position Details

FTE: 0.9

Shift: Day

Schedule: 3 x 12-hour shifts

Position Summary

The Clinical Concierge Medical Assistant I is an excellent opportunity to expand your role in health care by performing clinical tasks and coordinating patient care within the MA-C license scope. At Indigo Urgent Care, you will work collaboratively with your team to ensure optimal health care outcomes and patient experiences. You will support the unit through excellent patient customer service and clinic management assistance.

Responsibilities

• Collaborate with physicians, clinical staff, front office staff, and clinic management to ensure comprehensive health care outcomes.
• Perform a variety of functions within the clinic setting, requiring specialized knowledge and integration of standards, resources, and data.
• Advocate for ethical and holistic care, promoting the autonomy, dignity, and health of patients from diverse backgrounds.
• Create and maintain a safe and supportive environment for patients.

Requirements

Washington State Requirements:

• Washington State Medical Assistant-Certified (MA-C)
• Current BLS Certification or may be obtained through an in-house training program, depending on assignment
• Minimum one (1) year experience in a physician's office or medical facility preferred
• Exceptions may be made for applicants in externship or residency programs with active or pending WA DOH MA-R certification within 7 days of hire; WA State MA-C license within 45 days of hire.

Idaho State Requirements:

• Current CMA certification by AAMA, NHA, or NCCT
• WA state MA-C or MA-R license required, endorsed by Indigo within 30 days of employment
• Current BLS Certification or may be obtained through an in-house training program, depending on assignment
• Minimum one (1) year experience in a physician's office or medical facility preferred
• Exceptions may be made for applicants in externship or residency programs with active or pending WA DOH MA-R certification within 7 days of hire

Benefits

• Flexible schedule to pursue personal passions outside of work.
• Team-based care model focused on excellence for patients and colleagues. No patient panels.
• Modern, technology-enabled clinic environments.
• Competitive earning potential with incentives, bonuses, tuition assistance, and more.

Pay and Benefits

We offer a comprehensive benefits package, including competitive salary, medical, dental, retirement, and paid time off. The pay range is $24.58 - $35.36 USD, influenced by experience, skills, certifications, and education. Pay may also reflect union contract steps if applicable. Associated benefit information can be viewed here.