Clinical Concierge Medical Assistant, North Float

Indigo Health; Renton (WA); On-site; USD 60,000 - 80,000; Full time

Job summary

Indigo Health is seeking a Clinical Concierge Medical Assistant I to enhance patient care and clinic management. This role requires the Washington State Medical Assistant-Certified license and emphasizes collaboration, patient advocacy, and customer service. The position offers a flexible schedule, competitive pay, and a supportive team environment to foster your career in healthcare.

Benefits

Flexible schedule

Team-based care model

Modern clinic environment

Unique earning potential

Qualifications

• One year experience in a physician's office or medical facility preferred.
• BLS Certification required or must be obtained through training.
• Certification exceptions for externship or residency applicants available.

Responsibilities

• Collaborate with healthcare staff for optimal patient outcomes.
• Perform clinic functions requiring specialized knowledge.
• Create a safe and supportive environment for patients.

Skills

Customer Service

Collaboration

Advocacy for Patient Care

Education

Washington State Medical Assistant-Certified (MA-C)

BLS Certification

CMA Certification (if in Idaho)

Job description

Indigo Urgent Care, a MultiCare Company, is the leading urgent care provider in the Pacific Northwest. With over 250,000 5-star reviews, Indigo is transforming health care through a truly people-centered approach to medicine. Our team is passionate about modernizing the health care experience by making it simpler, friendlier, and more accessible for all. With over 40 clinics across Washington and Idaho, and convenient virtual care services, Indigo delivers world-class health care when and where people need it most.

FTE: 0.9, Shift: Day, Schedule: 3 x 12-hour shifts

Position Summary

The Clinical Concierge Medical Assistant I is an opportunity to expand your role in health care by performing clinical tasks and coordinating patient care within the MA-C license scope. At Indigo Urgent Care, you will work collaboratively with your team to ensure the best health care outcomes and patient experiences. You will support the unit through excellent patient customer service and clinic management assistance.

Responsibilities

• Collaborate with physicians, clinical staff, front office staff, and clinic management to ensure comprehensive health care outcomes.
• Perform a variety of functions within the clinic setting, requiring specialized knowledge and integration of standards, resources, and data.
• Advocate for ethical and holistic care, promoting the autonomy, dignity, and health of patients from diverse backgrounds.
• Create and maintain a safe and supportive environment for patients.

Requirements

Washington State Requirements:

• Washington State Medical Assistant-Certified (MA-C)
• Current BLS Certification or obtain through in-house training, depending on assignment
• Minimum one year experience in a physician's office or medical facility preferred
• Exceptions for externship or residency applicants with active or pending WA DOH MA-R certification within 7 days of hire; WA MA-C license within 45 days of hire

Idaho State Requirements:

• Current CMA certification by AAMA, NHA, or NCCT
• WA state MA-C or MA-R license required, endorsed by Indigo within 30 days of employment
• Current BLS Certification or obtain through in-house training, depending on assignment
• Minimum one year experience preferred
• Exceptions for externship or residency applicants with active or pending WA DOH MA-R certification within 7 days of hire

A Better Way to Work in Health Care

• Flexible schedule: Make a positive impact in your community with time for your passions outside of work.
• Team-based care model: Be part of a dedicated team focused on excellence for patients and colleagues. No patient panels.
• Modern clinic environment: Technology-enabled clinics designed for today’s clinicians and staff.
• Unique earning potential: Competitive compensation with volume incentives, customer experience bonuses, sign-on bonuses, tuition assistance, and more.

Pay and Benefits

We offer a comprehensive benefits package, including a competitive salary, medical, dental, retirement benefits, and paid time off. The pay scale ranges from $24.58 to $35.36 USD, influenced by skills, experience, certifications, and education. Pay will align with applicable union contracts if relevant. Associated benefit information can be viewed here.