Clinical Compliance Coordinator

Orbis Education; Seattle (WA); On-site; USD 45,000 - 60,000; Full time

Job summary

Orbis Education in Seattle, WA seeks an administrative professional to serve as the first point of contact for clinical requirements of hybrid program students. You will answer questions from prospective and current students in a professional, positive manner.

You will manage communications via phone, text and email, and accurately track and enter data in the CRM and SIS systems, supporting the Graduation Team and site-level academic staff on site.

Qualifications

• Minimum 2 years working in administrative capacity.
• Experience with clinical compliance systems in higher education preferred but not required.
• Background check will be required.

Responsibilities

• Act as first point of contact for clinical requirements for potential students.
• Answer questions for potential and current students professionally.
• Respond to students via phone, text and email.
• Enter data into the CRM accurately and maintain records.

Skills

Administrative skills

CRM data entry

Education

Associate degree

Bachelor’s degree preferred

Tools

MS Office Suite

CRM

SIS Systems

Job description

Primary Responsibilities /Accountabilities/ Essential Functions

• Work with Graduation Team to act as the first point of contact for details of clinical requirements for potential students of the hybrid partner programs.
• Answer all questions for potential and current students in an accurate, professional, and positive manner.
• Respond to students through various communication channels including phone, text and email.
• Track clinical compliance requirements and accurately enter data into the CRM database.
• Manage partner university student clinical compliance systems for assigned hybrid partners.
• Provide regular reporting to key stakeholders.
• Provide outreach to both new and continuing students who are not in clinical compliance.
• Work in collaboration with site level academic team to ensure students follow HCO clinical requirements.
• Assist in collection and submission of HCO documents along with the site level academic team.
• Develop strategies to ensure students understand clinical compliance requirements and tracking systems.
• All other duties as assigned.

Equipment Used and Responsibility

• MS Office Suite, CRM, SIS Systems

Supervisory Responsibilities

None

Experience/ Education

• Minimum 2 years working in administrative capacity.
• An equivalent combination of work experience and education/training may be substituted.
• Experience with clinical compliance systems in a higher education environment is strongly preferred, but not required.

Education

• Associate degree required.
• Bachelor’s Degree preferred.
• Experience in educational of health care setting preferred.
• Must pass background investigation.

Physical Requirements

• Sitting: 6-7 hours a day
• Standing: 1-2 hours a day
• Walking: 1-2 hours a day
• Lifting: Occasionally
• Carrying: Occasionally
• Pushing: Rarely
• Bending: Occasionally
• Squatting: Rarely
• Kneeling: Rarely
• Climbing: Rarely
• Reaching: Occasionally
• Grasping: Frequently
• Fine Eye to Hand Coordination: Continuously
• Driving: Rarely
• Work Environment: Office building on site. Work performed is primarily inside, subject to variations in temperature and weather, equipment noise and dust.