Clinical Compliance Coordinator

Lakeshore College; Town of Cleveland (WI); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Tuition reimbursement

Retirement benefits (WRS, 403(b)/457)

Paid time off

Relocation assistance

Onsite fitness center

Wellness screenings

Dress for your day

Employee recognition and appreciation

Campus events and growth opportunities

Job summary

Lakeshore College in Wisconsin's Town of Cleveland seeks a Clinical Compliance Specialist to coordinate student health, background, and site clearance requirements across health programs. You will serve as the primary liaison between academic programs, clinical affiliates, students, and internal departments, guiding and resolving issues to support compliant clinical experiences.

This role emphasizes customer service, accuracy, and timely processing of documentation, with a focus on HIPAA/FERPA

Qualifications

• Knowledge of Lakeshore’s mission and compliance needs.
• Proficiency with Microsoft Office and data management.
• Excellent written and verbal communication and organization.
• Experience handling confidential health and compliance information.

Responsibilities

• Coordinate and monitor student clinical compliance and clearance requirements.
• Serve as primary contact for clinical sites and documentation.
• Maintain confidential records and ensure timely submissions.
• Collaborate with faculty and staff to support compliance timelines.
• Provide guidance to students and faculty on requirements and deadlines.

Skills

Microsoft Office

Communication skills

Organization

Customer service

Critical thinking

Education

Associate degree in related discipline or Business Administration

Job description

Benefits

• Competitive health, dental, and vision insurance
• Competitive health, dental, and vision insurance
• Up to $3,000 in tuition reimbursement annually | Professional development and growth opportunities
• 6.95% Wisconsin Retirement System (WRS) savings - matched dollar for dollar | 403(b) and 457 retirement
• savings options
• College paid life and disability insurance | Health and dependent care Flex Spending Accounts
• Onsite fitness center and walking path | Up to 8 weeks paid New Child Leave
• Onsite wellness screenings I Relocation assistance available
• Lakeshore also offers generous paid time off starting with 15 days of vacation, 9 days of sick time,
• 6 days of personal leave,
• 10 holidays, and a one-week winter break.

Additional Perks

• Local discounts on food, entertainment, and events | Discounts on cell phone plans and rental cars
• Common Read events
• Culinary experiences from onsite emerging chefs
• Identity theft protection
• “Dress for your day”
• Employee recognition and appreciation events
• Campus closed six Fridays during the summer
• Benefits begin the first of the month coinciding with or following hire.
• For additional information on our vast array of benefits, read through our benefits guide.

Overview

This position is responsible for coordinating and monitoring student compliance with clinical site requirements across multiple health programs. This role manages clinical clearance processes for student placements each academic year, ensuring all health, background, and site-specific requirements are completed accurately and submitted by established deadlines. This position serves as a primary liaison between academic programs, clinical affiliates, students, and internal departments, providing guidance, education, and problem resolution related to clinical compliance. This position plays a critical role in supporting maintaining regulatory compliance and facilitating successful clinical experiences. The specialist role provides an exceptional customer service experience to both internal and external customers throughout every interaction.

REASONABLE ACCOMMODATIONS/ADA

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below is representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Responsibilities

(40%) Clinical Compliance and Clearance

• Coordinate and manage student clinical compliance and clearance requirements for assigned academic programs and clinical sites.
• Work through state agencies to send student information and receive background check reports.
• Interpret background check results and use decision-making tools to determine further outreach to students and clinical site contacts.
• Provide guidance to students and faculty regarding clinical compliance requirements, timelines, and required documentation.
• Ensure all required health, background, and compliance documentation is complete, accurate, and submitted to clinical sites by established deadlines.
• Serve as a primary point of contact for clinical sites regarding compliance documentation and clearance verification.
• Review and communicate clinical site compliance requirements and policies to impacted programs and students.
• Identify and troubleshoot routine clinical compliance issues, coordinate resolution with appropriate stakeholders, and elevate complex or non-routine concerns to program leadership in accordance with established procedures.

(30%) Data Management and Record Maintenance

• Maintain strict confidentiality of student and faculty health, background, and compliance records in accordance with HIPAA, FERPA, institutional policies, and clinical site requirements.
• Track, monitor, and maintain student health, background, and compliance records.
• Proactively follow up on missing, incomplete, or expiring documentation to maintain compliance.
• Maintain accurate, organized, and audit-ready compliance records within designated data management systems.
• Identify opportunities to improve efficiency, accuracy, and consistency within clinical compliance processes and communicate recommendations to appropriate stakeholders.
• Ensure data integrity, confidentiality, and security in accordance with institutional policies and regulatory requirements.

(20%) Communication and Collaboration

• Clearly communicate compliance-related information, requirements, deadlines, and policy changes — including clinical updates — during program orientations, required meetings, and on a timely basis throughout the academic year.
• Verify and document student clinical clearance to support accreditation and regulatory compliance requirements.
• Collaborate with faculty, divisional staff, and divisional leaders to support compliance processes and timelines.
• Maintain current contact information for clinical site compliance and placement contacts.
• Work with divisional and student affairs staff to support the tracking and maintenance of clinical affiliation agreements, as appropriate.
• Manage fluctuating workloads and competing deadlines during peak clinical placement periods while maintaining accuracy and compliance with accreditation, clinical site and program expectations.

(10%) Other Duties

• Serve as a back-up for other divisional staff, as needed.
• Ensure training for staff coverage in times of absence.
• Assist the Academic Systems Specialist with the institutional scheduling process and managing the college’s course catalog.

Education And Experience

• Associate degree from a regionally accredited college or university in a related discipline or Business Administration/Business-related field required.
• Two to three years of relevant occupational experience required.
• Experience working in a health organization preferred.
• Experience working with culturally diverse populations is preferred.

Note: May consider candidates with alternative combinations of education and experience consistent with the College’s equivalency guidelines.

Qualifications

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge

• Knowledge of Lakeshore’s mission, vision, and strategic direction.

Skills

• Proficient in Microsoft Office suite (Word, Excel, PowerPoint, Outlook, etc.)
• Excellent written and verbal communication skills.
• Strong organizational and time-management skills.
• Effective interpersonal skills and customer service skills.
• Strong critical thinking and problem-solving skills.

Abilities

• Strong organizational and time management skills, including the ability to prioritize special projects and managing deadlines.
• Adapt quickly to new and changing technology.
• Perform work accurately and thoroughly, with a high level of accountability and attention to detail.
• Work independently, as part of a team and/or with minimal supervision.
• Present self in a professional, ethical, and respectful manner at all times.
• High degree of integrity and professionalism and a demonstrated ability to respect the confidentiality of information and demonstrate critical and systems thinking.
• Establish and maintain effective working relationships and relate successfully with staff, students and people of diverse cultural, social, or educational backgrounds.

Physical Demands/Work Environment

• While performing the duties of this job, the employee is regularly required to sit and talk or hear.
• The employee frequently is required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms.
• The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl.
• The employee must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Work environment may require multi-tasking.
• The noise level in the work environment is usually moderate.

This job description is designed to cover the basic functions of the job and is not considered a detailed description of every job duty that is required, other duties may be assigned as needed. Duties, responsibilities, and activities may change at any time with or without notice to ensure the successful delivery of organizational objectives.