Clinical Center Associate I - Day Shift Patient Services

Roswell Park Comprehensive Cancer Center; Roswell (NM); On-site; USD 26,932 - 30,045; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

Roswell Park Comprehensive Cancer Center is seeking candidates for the Clinical Center Associate Trainee/Clinical Center Associate I positions. These roles emphasize exceptional service and support to patients during their visits and include responsibilities such as managing clinic schedules, assisting visitors, and accurately recording physician orders.

The roles require a high school diploma or equivalency, with additional qualifications for the Associate I position. Starting hourly rates are $19.55 for Trainees and $21.81 for Associates, along with a comprehensive benefits package.

Qualifications

• High School diploma or equivalency required for Clinical Center Associate Trainee.
• One year of full-time customer service experience necessary.
• Associate's degree or equivalent experience required for Clinical Center Associate I.

Responsibilities

• Answer and direct incoming calls.
• Assist patients and visitors with inquiries and navigation.
• Manage clinic schedules and coordinate appointments.
• Record physician orders accurately.
• Handle co-pay collections professionally.
• Collaborate with supportive care and clinical staff.

Skills

Customer service experience

Administrative support

Medical terminology

Education

High School diploma or equivalency

Associate’s degree in Medical Office Assistant

Completion of Roswell Park–approved Medical Assistant certificate program

Job description

Roswell Park Comprehensive Cancer Center is seeking candidates for the Clinical Center Associate Trainee/Clinical Center Associate I positions. These roles emphasize exceptional service and support to patients during their visits and include responsibilities such as managing clinic schedules, assisting visitors, and accurately recording physician orders.

The roles require a high school diploma or equivalency, with additional qualifications for the Associate I position. Starting hourly rates are $19.55 for Trainees and $21.81 for Associates, along with a comprehensive benefits package.