Clinical Case Manager: Patient-Centered Care Coordinator

Mainline Health Systems, Inc; Warren (AR); On-site; USD 42,000 - 65,000; Full time

Job summary

Mainline Health Systems, Inc. in Warren, AR seeks a Clinical Case Manager to support the care team and advance a patient-centered medical home model. You will handle clinic communications, paperwork, and care coordination with patients and staff.

The role requires 1 year in a medical setting and an unencumbered nursing license, with a focus on quality improvement and ongoing education within a structured clinic environment.

Qualifications

• Clear communication and teamwork with self-motivation.
• Detail oriented with ability to navigate EMR systems.
• 1 year of experience in medical field/setting.
• Unencumbered Nursing License.
• Ability to maintain safety and alertness in a clinical environment.

Responsibilities

• Handle telephone encounters for their clinic.
• Process clinic paperwork, refill requests, and lab result notifications.
• Manage patient and staff electronic messages.
• Interact with patients and staff courteously and professionally.
• Notify management of related issues and participate in monthly staff meetings.
• Work as part of the care team to support the Patient Centered Medical Home model.
• Attend continuing education as required.
• Participate in daily huddles and care team activities.
• Complete training programs set by Mainline Health Systems, Inc.

Skills

Clear communication

Detail oriented

EMR navigation

Safety awareness

Education

Unencumbered Nursing License

1 year medical field experience

Job description

Mainline Health Systems, Inc. in Warren, AR seeks a Clinical Case Manager to support the care team and advance a patient-centered medical home model. You will handle clinic communications, paperwork, and care coordination with patients and staff.

The role requires 1 year in a medical setting and an unencumbered nursing license, with a focus on quality improvement and ongoing education within a structured clinic environment.