Clinical Case Manager II

Conard House, Inc.; San Francisco (CA); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Conard House seeks a skilled mental health case manager to provide counseling, case management, and care coordination for residents. You will assess needs for medical and psychiatric referrals, document services in Epic, and coordinate Plans of Care with multidisciplinary teams.

The role includes leading group activities, advocating for entitlements, meeting billing targets, and supporting residents in daily living and community resource access within a supportive housing setting.

Qualifications

• Bachelor's Degree and 4 years of mental health experience required.
• OR AA plus 6 years of mental health setting experience with 2 years post-AA.
• Experience with case management, outpatient billing, and diverse populations.
• Strong assessment, advocacy, organizational, and communication skills with supported housing.

Responsibilities

• Provide individual rehabilitation counseling and psychosocial case management.
• Assist residents with finances, purchases, and accessing resources.
• Lead groups and activities to promote stable living and community engagement.
• Admit and orient residents, assess needs for medical/psychiatric referrals.
• Coordinate Plans of Care with other services and document in Epic per guidelines.
• Respond to crises and support daily living skills; meet monthly billing targets.

Skills

Case management

Mental health interventions

Assessment

Advocacy

Communication skills

Crisis response

Education

Bachelor's Degree

Associate of Arts (AA)

Tools

Epic

Medi-Cal Billing

Job description

## Description* Provide individual rehabilitation counseling, psychosocial case management, care coordination, and crisis intervention.* Assist residents in managing bills, purchases, and other financial matters.* Offer a wide range of resources to residents, addressing problems in a supportive, constructive, and non-judgmental manner.* Admit and orient new residents to the program.* Assess residents' needs for medical and psychiatric evaluations, making appropriate referrals.* Provide mental health services to residents and document services in Epic according to Conard House and Medi-Cal guidelines.* Develop and implement case management and money management plans and contracts.* Coordinate Plans of Care with other services being provided to the resident.* Advocate for residents in securing entitlements, clothing, healthcare, mental health services, and other needs. Ensure resident applications and forms are completed accurately.* Lead groups and activities focused on stable living, promoting interaction among residents and engagement with social programs.* Meet monthly billing targets.* Create and maintain a supportive, independent living environment.* Foster community building within support service housing and assist residents in accessing community resources.* Respond to crisis situations in accordance with established procedures.* Support residents in developing daily living skills.* Plan and implement strategies for placement upon discharge from the program.## Qualifications* Bachelor's Degree and 4 years of experience working in a mental health setting required. Up to 2 years of graduate professional education in a clinical field: Social Work (MSW), Marriage and Family Therapy (MFT), Clinical Counseling (PCC), Psychology (Ph.D., Psy.D.) may be substituted for the experience requirement on a year-for-year basis. **OR** AA plus 6 years of mental health setting experience with 2-year experience accrued post AA.* Must demonstrate case management skills and a thorough knowledge of mental health interventions, terminology, and experience with outpatient services billing.* Effective assessment, advocacy, organizational, and communication skills with support service housing required.* Experience working with diverse populations and within a diverse team.* Experience with Medi-Cal Billing and Epic database strongly preferred.* Knowledge of Supported Self-Management Model, Strength-Based, and Recovery-Based services a plus.Conard House is committed to workforce diversity. Qualified applicants will receive full consideration without regard to age, race, color, religion, gender, sexual orientation, or national origin. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment.