Clinical Supervisor — Mental Health & Recovery Lead

DESC (Downtown Emergency Service Center); Seattle (WA); On-site; USD 95,000 - 107,000; Full time

Benefits offered by this job

Dental

Life insurance

Long-term Disability

Medical (no premiums/payroll deducted)

Employee Assistance Program (EAP)

Flexible Spending Account (FSA)

ORCA card subsidy

Paid Time Off (34 days per year)

Retirement Plan

Job summary

DESC (Downtown Emergency Service Center) in Seattle seeks a SAGE Program Supervisor to oversee long-term case management services and coordinate care with other DESC programs. The role emphasizes supervision, program coordination, and ensuring recovery‑oriented services for adults experiencing homelessness.

You will work closely with the SAGE Program Manager, provide team supervision, and help sustain high-quality mental health services within a dynamic community setting.

Qualifications

• Eligible for a Licensed AAC credential or any superseding credential that meets RCW 71.05.020 requirements to act as a Mental Health Professional.
• Master's degree in social work, psychology or other relevant behavioral science or Bachelor of Nursing degree with specialty in mental health.
• One or more years' experience in community based behavioral health services.
• Experience working with adults experiencing homelessness, mental illness and/or substance use disorders.
• Possess the skills and attitude to provide sound clinical and administrative supervision.
• Ability to communicate and work effectively with staff from various backgrounds.
• Subscribe to the philosophy of cooperation and continuity across programs and of consideration and respect for clients.

Responsibilities

• Assist the SAGE Program Manager in planning, implementation and coordination of long-term case management mental health services at the agency.
• Support and train case management staff toward improved care standards and practice skills.
• Coordinate with DESC programs to assure successful transition of consumers to long-term case management.
• Coordinate and participate in psychiatric consultations, clinical supervisions, program meetings, and in-service training of mental health program staff; participate in clinical reviews and case conferences.
• Coordinate schedule for all aspects of long-term mental health services, including scheduling of individual team members and coverage of office and drop-in center areas.
• Schedule and conduct quarterly quality assurance reviews of charts of long-term case management consumers.
• Supervise and review team clinical documentation to assure that team members maintain current and complete clinical records, and that records comply with the agency's clinical accountability policies and procedures.
• Oversee compliance with documentation requirements of relevant WACs, King County, PHP and other funding sources (as applicable), in conjunction with Clinical Programs Contracts and Quality Assurance Manager.
• Provide individual supervision and consultation for team members.
• Conduct performance evaluations of clinical staff on scheduled basis and keep supporting documentation in confidential files.
• Participate as a regular member of various committees to assure efficient, accurate, and quality work performed by self and supervisees.
• Track various matters through chart review and database reports to assure timeliness and accuracy of program work.
• Maintain familiarity with agency and mental health system policies and procedures and assure adherence to these procedures. Identify need, and advocate for, modification to procedures.
• Establish and maintain cooperative relationships with human service organizations that provide resources needed by mental health consumers, and with other agencies in the mental health and social service system.
• Provide clinical case management services for a small caseload, and, as needed, to support team members.
• Collaborate with non-mental health DESC staff to ensure tight continuity of care for consumers using other DESC services.
• Teach and promote outreach services and active integration of recovery-based service with all clients.
• Other duties as assigned.

Education

Master's degree in social work, psychology or other relevant behavioral science

Bachelor of Nursing degree with specialty in mental health

Job description

DESC (Downtown Emergency Service Center) in Seattle seeks a SAGE Program Supervisor to oversee long-term case management services and coordinate care with other DESC programs. The role emphasizes supervision, program coordination, and ensuring recovery‑oriented services for adults experiencing homelessness.

You will work closely with the SAGE Program Manager, provide team supervision, and help sustain high-quality mental health services within a dynamic community setting.