Clinical Case Manager Behavioral Health - Work at Home

4062 Aetna Resources, LLC; Pennsylvania; Hybrid; USD 61,000 - 130,000; Full time

Benefits offered by this job

Remote work within the U.S.

Comprehensive benefits package

Job summary

CVS Health is seeking a licensed Behavioral Health professional to join our remote care management team in the United States. You will conduct assessments and coordinate care plans to address complex behavioral and physical health needs from home.

The role emphasizes telephonic care, collaboration with providers and in-house teams, and crisis intervention when needed. A Master’s degree in Social Work or Counseling and an active license are required.

Qualifications

• Active, unrestricted independent clinical license in your state.
• 3+ years of post-master’s direct clinical experience.
• 3+ years of experience with mental health and substance use disorders.
• Comfort providing care telephonically while documenting in real time.
• Strong Motivational Interviewing and technology skills.

Responsibilities

• Conduct comprehensive behavioral and physical health assessments using clinical tools and data review
• Develop and coordinate individualized care plans aligned with member benefits and available resources
• Collaborate closely with providers and internal teams to ensure seamless, cost‑effective care
• Provide crisis intervention and follow‑up support for members experiencing behavioral health or medical crises
• Use Motivational Interviewing and advanced clinical judgment to reduce risk factors and improve outcomes
• Coordinate psychosocial wraparound services and community resources

Skills

Motivational Interviewing

Telephonic care

Clinical documentation

Education

Master's degree in Social Work or Counseling

Job description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Behavioral Health Care Manager (Remote – U.S.)

Fully Remote | Monday–Friday, Business Hours in their time zone | No Weekends or Holidays

We’re seeking a licensed Behavioral Health professional to join our remote care management team. In this role, you’ll use your clinical expertise to support members with complex behavioral and physical health needs, helping them access the right care at the right time—while making a meaningful impact from home.

What You’ll Do

• Conduct comprehensive behavioral and physical health assessments using clinical tools and data review
• Develop and coordinate individualized care plans aligned with member benefits and available resources
• Collaborate closely with providers and internal teams to ensure seamless, cost‑effective care
• Provide crisis intervention and follow‑up support for members experiencing behavioral health or medical crises
• Use Motivational Interviewing and advanced clinical judgment to reduce risk factors and improve outcomes
• Coordinate psychosocial wraparound services and community resources

Required Qualifications

• Active, unrestricted independent clinical license in your state (LCSW Licensed Clinical Social Worker, , LSW License Social Worker, LISW Licensed, Independent Social Worker, LCPC Licensed Clinical Professional Counselor, LPC Licensed Professional Counselor, LP Licensed Psychologist, LMFT Licensed Marriage and Family Therapist, LMHC Licensed Mental Health Counselor)
• 3+ years of post‑master’s direct clinical experience (hospital, outpatient, ambulatory, or similar setting)
• 3+ years of experience with mental health and substance use disorders
• Comfort providing care telephonically while documenting in real time
• Strong Motivational Interviewing and technology skills

Preferred

• Crisis intervention experience
• Managed care or utilization review background
• Case management and discharge planning experience
• Education Master’s degree in Social Work or Counseling

Why Join Us

• 100% remote role within the United States
• Predictable weekday schedule—no nights, weekends, or holidays
• Opportunity to apply clinical expertise in a collaborative, mission‑driven environment
• Make a direct impact on member outcomes without sacrificing work‑life balance

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is: $60,522.00 - $129,615.00 This pay range represents the base hourly rate or base annual full‑time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short‑term incentive program in addition to the base pay range listed above.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 11/09/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.