Clinical Case Manager Behavioral Health SNP

CVS Health; United States; Remote; USD 54,000 - 117,000; Full time

Benefits offered by this job

Remote work within the U.S.

Benefits package

Job summary

CVS Health offers a fully remote Behavioral Health Case Manager position nationwide, with a Monday–Friday schedule and no nights or weekends. The role focuses on comprehensive clinical assessments, care planning, and coordination with a multidisciplinary team to improve member outcomes.

The ideal candidate holds an active state license (LCSW/LSW/LISW/LCPC/LPC/LP/LMFT/LMHC) and has 3+ years of post-master’s clinical experience, crisis intervention expertise, and strong case management skills, in

Qualifications

• Active, unrestricted clinical license in your state.
• 3+ years of direct clinical experience post-master’s.
• 3+ years of knowledge of mental health and substance use disorders.
• 3+ years of crisis intervention and motivational interviewing.
• 3+ years of case management experience.

Responsibilities

• Conduct comprehensive clinical assessments integrating medical, behavioral health, and psychosocial needs.
• Develop, implement, and monitor individualized care plans with members and providers.
• Coordinate care with medical and behavioral health professionals for high-quality outcomes.
• Provide crisis intervention, timely referrals, and follow-up support when indicated.
• Engage members and promote healthy behaviors using motivational interviewing and coaching.
• Identify quality of care concerns and escalate appropriately.
• Maintain accurate documentation in alignment with standards.

Skills

Clinical license

Crisis intervention

Motivational Interviewing

Case management

Education

MSW or counseling degree

Job description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselvesaccountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Remote Behavioral Health Case Manager (Licensed)

Fully Remote | Monday–Friday 8:00am-5:00pm EST | No Nights, Weekends, or Holidays

Are you a licensed behavioral health clinician who enjoys complex case work, meaningful member relationships, and the flexibility of working from home? Join a collaborative care management team where your clinical expertise directly improves outcomes for members nationwide.

What You’ll Do

• Conduct comprehensive clinical assessments integrating medical, behavioral health, and psychosocial needs
• Develop, implement, and monitor individualized care plans in collaboration with members and providers
• Coordinate care with medical and behavioral health professionals to ensure high‑quality, cost‑effective outcomes
• Provide crisis intervention, timely referrals, and follow‑up support when clinically indicated
• Use motivational interviewing and coaching to engage members and promote sustainable health behavior changes
• Identify quality of care concerns and elevate appropriately
• Maintain accurate, timely documentation in compliance with regulatory and accreditation standards

What You Bring - Required

• Active, unrestricted independent clinical license in your state (LCSW Licensed Clinical Social Worker, LSW Licensed Social Worker, LISW Licensed Independent Social Worker, LCPC Licensed Clinical Professional Counselor, LPC Licensed Clinical Professional, LP Licensed Psychologist, LMFT Licensed Marriage and Family Therapist, LMHC Licensed Mental Health Counselor)
• 3+ years of post‑master’s direct clinical experience
• 3+ years of strong knowledge of mental health and substance use disorders
• 3+ years of experience with crisis intervention and motivational interviewing
• 3+ years of case management experience
• Ability to multitask in a fast‑paced, telephonic work environment with strong technical skills

Preferred

• Crisis intervention skills preferred managed care/utilization review experience preferred
• Case management and discharge planning experience preferred
• Managed care/utilization review experience preferred
• Motivational Interviewing

Education

• Master’s degree in social work or counseling required

Why You’ll Love This Role

• 100% remote within the U.S.
• Predictable weekday schedule with no weekends or holidays
• Clinically meaningful work with strong interdisciplinary support
• Opportunity to influence quality care on a large scale

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$54,095.00 - $116,760.00

This pay range represents the base hourly rate or base annual full‑time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short‑term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 11/04/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.