Clinical Case Manager Behavioral Health - Work at Home

CVS Health; Kansas; Remote; USD 41,000 - 69,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings options

Wellness programs

Other resources

Job summary

CVS Health is seeking a licensed Behavioral Health clinician for a 100% remote Clinical Case Manager role. You’ll navigate complex mental health and substance use needs, perform crisis intervention, and coordinate care with providers and community resources to improve member outcomes.

The role requires a master’s in a behavioral health field and active state licensure, with 3+ years of direct clinical experience. This is a full-time remote position offering Monday–Friday hours and no holidays.

Qualifications

• Master’s degree required and licensed behavioral health professional in state of residence.
• Active, unrestricted independent license (e.g., LCSW, LISW, LMFT, LPC, LCPC, LPCC, LMHC).
• 3+ years post-master’s clinical experience in hospital, ambulatory, or outpatient settings.
• Experience treating mental health and substance use disorders.
• Experience in case management and discharge planning.
• Ability to multitask while documenting in clinical systems.
• Knowledge of managed care, utilization review, and cost-effective care.

Responsibilities

• Conduct comprehensive behavioral health assessments using clinical tools, data analysis, and benefit plan reviews.
• Develop individualized care plans addressing behavioral and physical health needs.
• Coordinate care with providers, community organizations, and support services.
• Apply advanced clinical judgment to identify and mitigate risk factors impacting outcomes.
• Perform crisis intervention and ensure referrals and follow-up.
• Coordinate psychosocial wraparound services and connect members with community resources.
• Support cost-effective care through proactive care planning and resource utilization.

Skills

Behavioral health licensure

Crisis intervention

Care coordination

Documentation in clinical systems

Virtual/telehealth

Case management

Risk assessment

Education

Master's degree in Behavioral Health, Social Work, Counseling, Psychology, or a related field

Tools

Clinical systems

Job description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Clinical Case Manager – Behavioral Health (Licensed)

100% Remote | Anywhere in the U.Monday–Friday Business Hours

No Holidays

Are you a licensed behavioral health clinician who thrives on helping members navigate complex mental health and substance use challenges? Join our team and use your clinical expertise to provide comprehensive case management, crisis intervention, and care coordination that improves outcomes and supports whole-person health.

Responsibilities

• Conduct comprehensive behavioral health assessments using clinical tools, data analysis, and benefit plan reviews
• Develop individualized care plans that address both behavioral and physical health needs
• Coordinate care with providers, community organizations, and support services
• Apply advanced clinical judgment to identify and mitigate risk factors impacting member outcomes
• Perform crisis intervention for members experiencing behavioral health or medical crises and ensure appropriate referrals and follow-up
• Coordinate psychosocial wraparound services and connect members with community resources
• Support cost-effective care through proactive care planning and resource utilization

Qualifications

• Master's degree in Behavioral Health, Social Work, Counseling, Psychology, or a related field
• ~ Active, unrestricted independent behavioral health license in your state of residence (e.g., LCSW, LISW, LMFT, LPC, LCPC, LPCC, LMHC, or equivalent)
• ~3+ years of post-master's direct clinical experience in a hospital, ambulatory, outpatient, or similar clinical setting
• ~3+ years of experience treating mental health and substance use disorders
• ~Case Management experience
• ~ Ability to simultaneously talk on the phone and document in clinical systems
• ~ Strong technical proficiency and comfort working in a virtual environment
• Managed Care experience
• Utilization Review or Utilization Management experience
• Discharge Planning experience
• Experience working with complex behavioral health populations

Fully remote position available anywhere in the United States

Consistent Monday–Friday schedule

No weekends or holidays

Meaningful work supporting members with complex behavioral health needs

Ability to make a measurable impact on member outcomes and quality of life

If you're a licensed behavioral health professional who is passionate about case management, crisis intervention, and helping members achieve better health outcomes, we'd love to hear from you. Full time

Compensation

The typical pay range for this role is:

$This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources

Additional details about available benefits are provided during the application process and on Benefits Moments .

We anticipate the application window for this opening will close on: 11/14/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.