Clinical Case Manager Behavioral Health - Work at Home

CVS Health; Oregon; Hybrid; USD 61,000 - 130,000; Full time

Benefits offered by this job

Fully remote

Mon-Fri schedule

No weekends/holidays

Job summary

CVS Health is seeking a licensed behavioral health professional for a fully remote Clinical Case Manager - Behavioral Health (Licensed). The role supports members remotely during business hours, Monday to Friday.

You will conduct assessments, develop care plans, coordinate with providers, and apply Motivational Interviewing to promote behavior change, with emphasis on crisis intervention and cost-effective care.

Qualifications

• Master's degree in Behavioral Health or related field at minimum.
• Active, unrestricted behavioral health license in your state of residence (e.g., LCSW, LISW, LMFT, LPC, LCPC, LPCC, LMHC, or equivalent).
• 3+ years of post-master's direct clinical experience in hospital, ambulatory, outpatient, or similar setting.
• 3+ years of experience treating mental health and substance use disorders.

Responsibilities

• Conduct comprehensive behavioral health assessments using clinical tools, data analysis, and benefit plan reviews.
• Develop individualized care plans that address both behavioral and physical health needs.
• Coordinate care with providers, community organizations, and support services.
• Apply advanced clinical judgment to identify and mitigate risk factors impacting member outcomes.
• Perform crisis intervention for members experiencing crises and ensure referrals and follow-up.

Skills

Case Management

Motivational Interviewing

Crisis intervention

Behavioral health assessment

Phone/document in EHR

Virtual care tools

Education

Master's degree in Behavioral Health or related field

Job description

Clinical Case Manager - Behavioral Health (Licensed)

100% Remote | Anywhere in the U.S. | Monday-Friday Business Hours

No Weekends - No Holidays

What You'll Do

• Conduct comprehensive behavioral health assessments using clinical tools, data analysis, and benefit plan reviews
• Develop individualized care plans that address both behavioral and physical health needs
• Coordinate care with providers, community organizations, and support services
• Apply advanced clinical judgment to identify and mitigate risk factors impacting member outcomes
• Perform crisis intervention for members experiencing behavioral health or medical crises and ensure appropriate referrals and follow-up
• Utilize Motivational Interviewing techniques to engage members and promote sustainable behavior change
• Coordinate psychosocial wraparound services and connect members with community resources
• Support cost-effective care through proactive care planning and resource utilization

What You Bring - Required

• Master's degree in Behavioral Health, Social Work, Counseling, Psychology, or a related field
• Active, unrestricted independent behavioral health license in your state of residence (e.g., LCSW, LISW, LMFT, LPC, LCPC, LPCC, LMHC, or equivalent)
• 3+ years of post-master's direct clinical experience in a hospital, ambulatory, outpatient, or similar clinical setting
• 3+ years of experience treating mental health and substance use disorders
• 3+ years of experience utilizing Motivational Interviewing techniques
• Case Management experience
• Ability to simultaneously talk on the phone and document in clinical systems
• Strong technical proficiency and comfort working in a virtual environment

Preferred Qualifications

• Crisis intervention experience
• Managed Care experience
• Utilization Review or Utilization Management experience
• Discharge Planning experience
• Experience working with complex behavioral health populations

Why Join Us?

• Fully remote position available anywhere in the United States
• Consistent Monday-Friday schedule
• No weekends or holidays
• Meaningful work supporting members with complex behavioral health needs
• Collaborative clinical environment with opportunities for professional growth
• Ability to make a measurable impact on member outcomes and quality of life

If you're a licensed behavioral health professional who is passionate about case management, crisis intervention, and helping members achieve better health outcomes, we'd love to hear from you.

Job Details

Anticipated Weekly Hours 40Time Type Full timePay RangeThe typical pay range for this role is: $60,522.00 - $129,615.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our Culture

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments .We anticipate the application window for this opening will close on: 11/14/2026Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.