Clinical Case Manager

Jobtailor; New York (NY); On-site; USD 65,000 - 90,000; Full time

Job summary

Jobtailor seeks a Clinical Case Manager in New York to conduct intake, outreach, and short-term case management, and to screen for income supports and entitlements. You will advocate for participants, establish service plans, and coordinate with supervisors to meet funder requirements.

The role emphasizes trauma-informed care, crisis intervention, and collaboration with social service and health agencies. A BA/BSW with 3 years of experience or an MSW is preferred; licensure is a plus.

Qualifications

• BA/BSW and 3 years of experience in trauma-informed, behavioral, or public health settings.
• Master’s degree in social work, public health, counseling, clinical psychology, or related field.
• LPC/LSW licensure preferred.
• Bilingual proficiency in a language other than English preferred.
• Strong culturally responsive communication and written/verbal abilities.

Responsibilities

• Conduct intake, outreach, and short-term case management.
• Screen for income supports and benefits; advocate for participants.
• Establish service plans, review progress, and determine case closures.
• Provide counseling addressing motivational and psychosocial issues.
• Collaborate with internal and external program staff and agencies.
• Develop, implement, and follow up on treatment plans; ensure funder reporting.

Skills

Clinical Case Management

Trauma-Informed Care

Advocacy Skills

Culturally Responsive Communication

Motivational Counseling

Education

Master's degree in social work / public health / counseling / psychology

BA/BSW

Job description

• Conduct intake, outreach, and clinical case management services through a short-term case management model
• Screen for income supports, benefits, and entitlements and advocate on behalf of program participants
• Receive case assignments, establish service plans, review case progress, and determine case closure through the assigned program supervisor and according to funder requirements
• Provide counseling addressing motivational and psychosocial issues in individual or group contexts when needed
• Provide advocacy, crisis intervention, counseling, and problem solving to support or restore participants’ self-sufficiency
• Refer clients externally based on client needs or program capacity
• Collaborate with internal and external program staff to provide services under program agreements
• Develop, implement, oversee, and follow up on treatment plans to ensure goals and deadlines are met within funder reporting cycles
• Develop, monitor, and enhance professional relationships with social service, health, and governmental agencies
• Participate in supervision meetings, team meetings, training sessions, conferences, and program and operational planning
• Establish and maintain professional and therapeutic relationships consistent with professional standards, confidentiality laws, and current clinical research
• Perform other duties as assigned

Requirements

• BA/BSW and 3 years of experience working in a trauma-informed, behavioral, and/or public health setting, or a Master’s degree in social work, public health, counseling, clinical psychology, or related field
• LPC/LSW licensure preferred
• Bilingual proficiency in a language other than English, such as Spanish, French, Arabic, or Portuguese, preferred
• Culturally responsive communication skills
• Ability to communicate effectively, both verbally and in writing
• Ability to sit, reach with arms, and work with hands to operate computers or equipment
• Ability to stand, walk, climb stairs, and may need to kneel or crouch to access workspace equipment
• May occasionally need to lift or move items up to 10 pounds

Core Competencies

Demonstrates expertise in clinical case management, advocacy, and counseling within trauma-informed and public health settings. Proficient in developing and implementing treatment plans while maintaining professional relationships with diverse agencies.

Highest-signal resume keywords

• Clinical Case Management
• Trauma-Informed Care
• Advocacy Skills
• Bilingual Proficiency
• Counseling Techniques

Hard Skills

• Case Management
• Treatment Plan Development
• Crisis Intervention
• Motivational Counseling
• Behavioral Health Knowledge

Soft Skills

• Culturally Responsive Communication
• Effective Verbal Communication
• Effective Written Communication

Certifications & Qualifications

• LPC Licensure
• LSW Licensure

Industry Keywords

• Public Health
• Social Services
• Behavioral Health
• Client Advocacy
• Professional Standards