Clinical Care Partner

Novant Health; Mount Pleasant (SC); On-site; USD 32,000 - 48,000; Full time

Job summary

Novant Health in Mount Pleasant, SC is seeking a patient‑focused clinic teammate to support providers and nursing staff. This role resembles a Medical Assistant but does not require certification; you will room patients, gather information in EPIC, support clinic workflow, and assist with scheduling and check‑out.

You’ll collaborate with physicians and physician assistants to deliver a welcoming, efficient patient experience, maintain accurate records, and participate in care coordination.

Qualifications

• High School diploma or GED required.
• Two years CNA1 experience preferred; EMT or CNA2 beneficial.
• Experience in healthcare setting or with physicians is preferred.
• Basic computer skills and EPIC documentation experience are expected.

Responsibilities

• Room patients, obtain vital signs, update medical histories, and prepare for provider visits.
• Assist providers with examinations, screenings, and procedures within scope.
• Perform point-of-care testing, document results, and support quality standards.
• Maintain patient records and support referrals, scheduling, registration, and check-out.
• Provide welcoming, patient-centered service and support clinic operations.
• Collaborate with physicians and team members to ensure efficient care.
• Maintain required certifications and ongoing professional development.

Skills

Compassionate communication

Room patients

Documentation

Customer service

Team collaboration

Education

High School or GED

Tools

EPIC

Job description

What We Offer

Coordinates and supports providers and nursing staff to ensure the delivery of safe, high-quality, and cost-effective patient care. Under the direction of a Registered Nurse, Advanced Practice Provider (APP), or Physician, this role assists with patient care activities, maintains accurate documentation, and helps create a safe, efficient, and welcoming clinic environment.

This position functions similarly to a Medical Assistant but does not require Medical Assistant certification. It is a patient-focused, administrative role within a specialty clinic setting, with limited hands-on clinical responsibilities. The individual will work closely with Physicians and Physician Assistants to room patients, gather and document patient information in EPIC, support clinic workflow, return patient phone calls, manage voicemail messages, and assist with scheduling and patient check-out activities.

This role does not perform injections, EKGs, blood draws, or vital sign collection.

Hours: Monday - Friday 8AM until 4:30PM

What You'll Do

• Deliver exceptional patient care by rooming patients, obtaining vital signs, updating medical histories, and preparing patients for provider visits.
• Assist providers with examinations, screenings, and procedures within scope of practice.
• Perform point-of-care testing, document results accurately, and support laboratory quality standards.
• Maintain accurate patient records and support referrals, scheduling, registration, and check-out activities.
• Create a welcoming, patient-centered experience through compassionate communication and outstanding customer service.
• Collaborate with providers and team members to ensure efficient clinic operations and high-quality care.
• Maintain required certifications, competencies, and ongoing professional development.

What We're Looking For

Education: High School or GED requiared.

Experience:

• Two years preferred. Acute experience for CNA 1.
• One year preferred - CNA2 or EMT
• One year preferred - Experience in healthcare setting or Physician Assistant or medical school student enrolled in an accredited program or gap year.

Licensure/Certification: (required):

• NA I in good standing within the NA registry; OR
• NA II in good standing with NA II certification with required state; OR
• EMT current credential in appropriate state; OR
• One year clinical (medical) office experience; OR
• Physician Assistant or Medical School student enrolled in accredited program or in gap year

Additional Skills/Requirements (required):

• Ability to successfully complete generic and department specific skills validation and competency testing.
• Basic computer skills for documentation

Why Choose Novant Health?

At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.

Job Opening ID

170294