Clinical Care Navigator: Patient Flow & Support

LE0010 Stanford Health Care; Santa Clara (CA); On-site; USD 46,000 - 52,000; Full time

Job summary

Stanford Health Care is seeking a PCC II to support day-to-day clinic operations and learn skills for progression within the care delivery team. The role emphasizes clinical tasks, documentation, and coordination in a fast-paced setting.

Responsibilities include patient rooming, vital signs, labs, vaccinations, and collaboration with providers. This position requires a high school diploma or MA training, and an American Heart Association BLS certification.

Qualifications

• High school diploma or GED plus approved MA training or certification.
• Experience with clinical records and patient data handling.
• Knowledge of medical terminology and coding basics.
• Ability to follow infection prevention protocols.

Responsibilities

• Develop clinical expertise in assigned area or clinic.
• Complete disability paperwork, temperature logs, and infection prevention tasks.
• Perform patient care tasks and assist providers with medication reconciliation.
• Handle check-in/out, virtual rooming, vaccines, and point-of-care testing.
• Manage weekly clinic prep, stocking, and supply orders.
• Coordinate communications with patients, families, and staff; manage CRM/In-Basket.

Skills

Medical terminology

Patient care

Discretion & judgment

Attention to detail

Communication skills

Independent work

Education

High School Diploma or GED

Medical assistant program certificate

Medical assistant certification (MA)

Tools

EHR/EMR systems

CRM software

Clinical support tools

Job description

Stanford Health Care is seeking a PCC II to support day-to-day clinic operations and learn skills for progression within the care delivery team. The role emphasizes clinical tasks, documentation, and coordination in a fast-paced setting.

Responsibilities include patient rooming, vital signs, labs, vaccinations, and collaboration with providers. This position requires a high school diploma or MA training, and an American Heart Association BLS certification.