Clinical Care Navigator for Skilled Nursing

Eventus WholeHealth; Mount Airy (NC); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

No weekend shifts

Paid time off

Medical insurance (HSA/FSA)

Dental and Vision

Employer 401(k) contributions

Travel reimbursement

Life insurance

Job summary

Eventus WholeHealth seeks a Clinician Support Specialist to coordinate workflows with Advanced Practice Clinicians and facility teams, ensuring efficient, high‑quality patient care across skilled nursing and assisted living facilities.

You will assist with encounter documentation, data entry, and chart preparation while supporting telehealth visits and patient communications. A strong organizational approach and travel readiness are essential.

Qualifications

• High school diploma or equivalent.
• Certified/Registered Medical Assistant, CNA, or PCT highly preferred.
• Minimum one year of patient care experience highly preferred, medical scribing experience preferred.
• Valid driver’s license and reliable transportation.
• Strong customer service skills with a positive, supportive, and professional approach.
• Excellent verbal, written, and electronic communication skills.
• Strong organizational skills and attention to detail; ability to navigate multiple priorities in a dynamic clinical environment.

Responsibilities

• Prepare for daily clinical rounds by ensuring all necessary patient information, documentation, and schedules are ready in advance
• Support clinicians in delivering care by assisting with encounter documentation, data entry, and chart preparation
• Coordinate and maintain accurate patient schedules, including updates for admissions, discharges, and acute changes
• Serve as a liaison between clinicians, facility staff, patients, and families to support communication and quality care delivery
• Assist with triage needs and documentation as directed by the clinician
• Organize and manage clinical documentation, including lab results, diagnostic data, and patient records
• Host and support telehealth visits for both routine and acute care needs
• Obtain and process patient consents and ensure proper routing of documentation
• Participate in facility meetings and communicate updates to the care team
• Support discharge planning and ensure accurate patient census and records
• Maintain professionalism and represent the organization positively within partner facilities

Skills

Customer service

Communication

Organizational skills

Multi-tasking

Education

High school diploma or equivalent

Job description

Eventus WholeHealth seeks a Clinician Support Specialist to coordinate workflows with Advanced Practice Clinicians and facility teams, ensuring efficient, high‑quality patient care across skilled nursing and assisted living facilities.

You will assist with encounter documentation, data entry, and chart preparation while supporting telehealth visits and patient communications. A strong organizational approach and travel readiness are essential.