Clinical Care Discharge Planning Assistant

Novus Group; Pittsburgh (Allegheny County); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability coverage

Tuition assistance

PTO and paid holidays

Retirement plan matching

Job summary

Novus Group in Pittsburgh, PA is hiring a Clinical Care Discharge Planning Assistant for an on-site, day-shift role. The position offers steady hours, full benefits, and a defined growth path within clinical care coordination.

Starting hourly pay is $21.14–$24.64 with potential progression to $35.13 as experience and performance advance along the career ladder. Qualified applicants have a high school diploma and EMR experience.

Qualifications

• Education: High school diploma or GED equivalent required.
• Systems Knowledge & Technical Skills: Basic to proficient computer skills; experience navigating EMR systems and technology programs for chart reviews, data collection, and progress tracking.
• Core Competencies: Excellent written and verbal communication skills; strong organization, time management, and multi-tasking capabilities; ability to take direction, work independently or collaboratively, and solve operational problems.
• Preferred Experience: Prior healthcare work experience, case management support, or discharge planning familiarity preferred.

Responsibilities

• Discharge logistics: perform non-clinical tasks to support safe discharge plans.
• Patient and family engagement: serve as admin contact, provide required educational forms, resources, and discharge documentation.
• EMR documentation: review charts, track interdisciplinary communications, document progress, and report discharge barriers or care plan concerns promptly to clinical teams.
• Departmental operations & compliance: perform clerical duties, assist with internal audits, and maintain HIPAA compliance.

Skills

Communication

Organization

Time management

Multitasking

Independent / collaborative

Education

High school diploma or GED

Tools

EMR systems

Job description

Clinical Care Discharge Planning Assistant (On-site, Pittsburgh, PA 15219)

Job Type: Full-Time, Direct-Hire (Permanent placement on company payroll with full benefits; not a temporary job)

Location: Pittsburgh, PA 15219

Schedule: Full-Time, Day Shift (Monday-Friday, 8:00 AM - 4:30 PM; no evenings, weekends, or holidays required)

Work Arrangement: On-site

Starting Base Pay

New Hire Starting Base Pay: $21.14 - $24.64 per hour (Starting placement within the range is determined by direct healthcare administration, case management support, discharge planning, or patient advocacy experience.)

Future Earning Potential

Position hourly rate progresses up to $35.13 per hour over time through performance, tenure, and clinical care coordination career ladder advancement.

Mandatory Qualifications

• Education: High school diploma or GED equivalent required.

Systems Knowledge & Technical Skills

• Basic to proficient computer skills; experience navigating electronic medical record (EMR) systems and technology programs for chart reviews, data collection, and progress tracking.

Core Competencies

• Excellent written and verbal communication skills; strong organization, time management, and multi-tasking capabilities; ability to take direction, work independently or collaboratively, and solve operational problems.

Preferred Experience

• Prior healthcare work experience, case management support, or discharge planning familiarity preferred.

How You'll Make an Impact

• Discharge Logistics & Support: Perform non-clinical tasks delegated by discharge planning staff to execute safe patient discharge plans, including ordering patient-specific medical equipment/supplies and gathering required materials.

• Patient & Family Engagement: Serve as a primary administrative contact between patients/caregivers and discharge planning staff, delivering required educational forms, resources, and discharge documentation.

• EMR Documentation & Communication: Utilize electronic health records to review charts, track interdisciplinary communications, document progress, and report discharge barriers or care plan concerns promptly to clinical teams.

• Departmental Operations & Compliance: Perform clerical duties (copying, faxing, message routing), assist with internal audits, and maintain full compliance with system-wide competencies, regulatory policies, and HIPAA privacy rules.

What We Offer

Education & Career Growth

• Structured administrative career pathways in clinical care coordination, professional development support, and tuition assistance.

Health & Well-Being

• Immediate comprehensive medical, dental, vision, life, and disability coverage options starting day one, plus employee wellness resources.

Work-Life Balance & Time Off

• Guaranteed Monday through Friday daylight schedule with no night, weekend, or holiday shifts, generous paid time off (PTO), and paid holidays.

Perks & Compensation

• Competitive starting base pay progression, total rewards options, and an exceptional employer-matched retirement program.