Discharge Planning Coordinator - Clinical Care Coordination

UPMC; Erie (Erie County); In loco; USD 42.000 - 64.000; Tempo pieno

Descrizione del lavoro

UPMC Hamot is seeking a Full-Time Discharge Planning Coordinator in Erie to support the discharge planning team and patient transitions. This role works with patients, families, healthcare providers, and community partners to ensure safe discharge planning.

The position emphasizes administrative duties, chart reviews, and collaboration with interdisciplinary teams to facilitate smooth transitions from hospital to next level of care. Strong communication and organization are essential.

Competenze

• Excellent communication skills are required.
• Strong organization and prioritization skills are essential.
• Skilled at multi-tasking and able to manage time effectively.
• Willingness to learn and take initiative is expected.
• Good time management and ability to work independently or as part of a team.

Mansioni

• Performs clerical tasks and other non-clinical duties to support discharge planning.
• Provides forms, resources, and information to patients/caregivers as directed.
• Uses electronic medical records to review charts, collect data, document progress, and track communication.
• Serves as a contact between patients and discharge planning staff.
• Gathers and arranges materials needed to enable patient discharge.
• Order supplies/equipment for patient-specific needs identified by the clinical team.
• Complies with system-wide competencies and HIPAA requirements.
• Reports information clearly and in a timely manner.
• Alerts the team to concerns related to the plan of care and discharge barriers.
• Assists the team with questions and troubleshooting.

Conoscenze

Excellent communication

Organizational skills

Multitasking

Willingness to learn

Initiative

Time management

Computer skills

Independent & team player

Direction following

Formazione

High School Diploma/GED or equivalent

Descrizione del lavoro

Full-Time Discharge Planning Coordinator - Clinical Care Coordination | UPMC Hamot

Schedule

• Monday through Friday, 7:30 a.m. to 4:00 p.m. OR
• Four 10-hour shifts per week, 7:30 a.m. to 6:00 p.m.

About The Role

The Discharge Planning Coordinator provides administrative and operational support to the Discharge Planning team, assisting with patient transition services and departmental processes. While this position does not provide direct patient care, the coordinator works closely with patients, families, healthcare providers, and community partners to help facilitate a smooth discharge experience.

Responsibilities

• Performs tasks delegated by Discharge Planning staff including clerical tasks such as copying or faxing as well as non-clinical tasks required to develop and execute a safe and effective discharge plan.
• Provides forms, resources, and other information required as part of discharge plan to the patient/caregivers as directed by Discharge Planning staff.
• Utilizes electronic medical records and technology programs to complete chart reviews, collect data, document progress, track communication, and other tasks as indicated.
• Serves as a contact between patients and discharge planning staff.
• Gather and arrange the necessary materials to enable patient discharge.
• Order supplies/equipment for patient-specific needs as identified by clinical team.
• Performs in accordance with system-wide competencies and complies with regulatory and HIPPA requirements.
• Reports information in a clear, timely, and concise manner.
• Alerts Discharge Planning team of concerns related to plan of care and barriers to discharge.
• Assists Discharge Planning team with questions and troubleshooting that arise.

This role is ideal for individuals who enjoy supporting patient care behind the scenes, working collaboratively with interdisciplinary teams, and helping ensure patients experience a safe and successful transition from the hospital to their next level of care.

Required Qualifications

• High School Diploma/GED or equivalent required.
• Excellent communication skills.
• Strong organization and prioritization skills.
• Skilled at multi-tasking.
• Willingness to learn.
• Takes initiative.
• Good time management.
• Basic to proficient computer skills.
• Comfortable working both independently and as a team member.
• Ability to take direction.

Licensure, Certifications, and Clearances

• Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran