Advanced Medical Support Specialist - Patient Access

US-Department-of-Veterans-Affair; Alamosa (CO); On-site; USD 38,000 - 52,000; Full time

Job summary

The Advanced Medical Support Assistant (AMSA) supports administrative patient services within Care in the Community (CITC), Primary Acute Care Teams (PACT), Call Center, and specialty clinics at multiple VA locations. The role emphasizes interprofessional coordination and efficient patient flow.

Applicants may be referred while meeting education/certification requirements. Basic requirements include US citizenship, a high school diploma or GED, English proficiency, and no required prior

Qualifications

• US citizenship is required for appointment.
• High school diploma or GED equivalency acceptable for entry.
• English language proficiency in speaking and writing is required.
• No specific experience required.

Responsibilities

• AMSAs provide specialized administrative patient support in an interdisciplinary care delivery model.
• Schedule and reschedule patients for treatment; refer patients to other clinics; coordinate information related to patient care and services.

Education

High school diploma or GED equivalency

Job description

The Advanced Medical Support Assistant (AMSA) supports administrative patient services within Care in the Community (CITC), Primary Acute Care Teams (PACT), Call Center, and specialty clinics at multiple VA locations. The role emphasizes interprofessional coordination and efficient patient flow.

Applicants may be referred while meeting education/certification requirements. Basic requirements include US citizenship, a high school diploma or GED, English proficiency, and no required prior