Clinical Care Coordination Specialist

Talentify; Blacksburg (VA); On-site; USD 20,000 - 31,000; Full time

Job summary

BRCC is seeking a Patient Care Coordinator to partner with physicians to improve clinic efficiency and enhance care coordination. You will support providers during patient visits and manage non-clinical tasks between visits, enabling physicians to focus on direct patient care.

The role emphasizes EMR proficiency, strong organizational and communication skills, and reliable, discreet professionalism in a fast-paced oncology/hematology clinic environment.

Qualifications

• Demonstrated experience in outpatient clinical workflows.
• Strong EMR proficiency, including comfort with order entry and documentation.
• Excellent organizational, communication, and multitasking skills.
• Proven reliability, professionalism, and discretion.

Responsibilities

• Prepare patient charts prior to visits, including review of labs, imaging, and relevant clinical documentation.
• Accompany providers during patient visits, as appropriate.
• Perform real-time medication reconciliation and update medication lists.
• Enter orders (labs, imaging, medications, referrals) for provider review and signature.
• Retrieve clinical information (labs, imaging, notes) during visits as needed.
• Support clinic efficiency by managing visit-related tasks in real time.
• Monitor and manage EMR messages, patient portal communications, and provider correspondence.
• Serve as a primary point of contact for patients for non-clinical questions and coordination needs.
• Coordinate scheduling adjustments in collaboration with scheduling teams.
• Track follow-up items, including labs, imaging, referrals, and external records.
• Support care coordination across departments and services.
• Provide patient education on communication expectations and how to contact the care team.
• Partner closely with nursing staff to ensure smooth handoffs and escalation of clinical concerns.
• Support triage workflows by managing administrative and coordination tasks.
• Participate in daily huddles, workflow optimization, and process improvement initiatives.
• Provide cross-coverage for other PCCs as needed.
• Other duties as assigned.

Skills

Outpatient workflows

EMR proficiency

Organizational skills

Discretion

Job description

BRCC is seeking a Patient Care Coordinator to partner with physicians to improve clinic efficiency and enhance care coordination. You will support providers during patient visits and manage non-clinical tasks between visits, enabling physicians to focus on direct patient care.

The role emphasizes EMR proficiency, strong organizational and communication skills, and reliable, discreet professionalism in a fast-paced oncology/hematology clinic environment.