Clinical Business Lead

Ladders; United States; Remote; USD 104,000 - 143,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) retirement savings plan

Paid time off including holidays and p

Disability insurance

Life insurance

Wellness opportunities

Job summary

Ladders is seeking a Clinical Business Lead to oversee day-to-day clinical operations for a remote US-based team, focusing on workflow management, staffing coordination, and performance oversight. You will partner with internal associates and state partners to keep programs running smoothly and address barriers quickly.

The ideal candidate brings strong leadership, coaching, and issue-escalation skills to ensure quality service delivery for dual-eligible populations.

Qualifications

• Bachelor's degree required.
• Working knowledge of Medicare and Medicaid programs for dual-eligible populations.
• 3+ years of project leadership experience.
• Proven ability to manage daily operations and staffing.
• Experience monitoring productivity and quality, and providing coaching support.

Responsibilities

• Lead daily operations and workflow management for clinical programs.
• Coordinate staffing and monitor associate performance.
• Identify performance trends and address operational barriers.
• Provide coaching support and reinforce accountability among team members.
• Serve as a liaison with state partners and escalates issues as needed.

Skills

Leadership

Coaching

Issue escalation

Workflow management

Staffing coordination

Performance monitoring

Education

Bachelor's degree

Job description

For our client, we are seeking a Clinical Business Lead to join the team of a leader in the Healthcare space.

This role will oversee the day‑to‑day clinical business operations for a remote team, with a focus on workflow management, staffing coordination, and performance oversight. The position requires close collaboration with internal associates and external state partners to keep programs running smoothly and address operational barriers quickly. The ideal candidate will bring strong leadership, coaching, and issue‑escalation skills to support quality service delivery for dual‑eligible populations.

Location: Remote - US based candidates only, no visa sponsorship available

Compensation: $104,000 – $143,000 annually

Responsibilities

• Lead daily operations and workflow management for clinical programs
• Coordinate staffing and monitor associate performance
• Identify performance trends and address operational barriers
• Provide coaching support and reinforce accountability among team members
• Serve as a liaison with state partners and escalates issues as needed

Qualifications

• Bachelor's degree required
• Working knowledge of Medicare and Medicaid programs for dual‑eligible populations
• 3+ years of project leadership experience
• Proven ability to manage daily operations and staffing
• Experience monitoring productivity and quality, and providing coaching support

Benefits

• Comprehensive medical, dental, and vision coverage
• 401(k) retirement savings plan
• Generous paid time off including holidays and parental leave
• Short-term and long-term disability insurance
• Life insurance and additional wellness opportunities

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.