Clinical Assistant Team Lead, Fertility Clinic Operations

UNC Fertility; Waltham (MA); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) Plan

Paid Time Off and Paid Holidays

Company-Paid Life Insurance

Long-Term Disability and AD&D

Flexible Spending Accounts

Employee Assistance Program

Tuition Reimbursement

Job summary

Everleap Fertility in Waltham, MA is seeking a Clinical Assistant Team Lead to supervise clinical staff across eight centers. This full-time role runs Monday–Friday 7:00am–3:00pm, with rotating weekends and holidays, and focuses on training, scheduling, inventory, and patient care.

Requirements include a high school diploma, CMA program completion, phlebotomy certification, EMR experience, and at least two years in a multi-physician practice; leadership experience is preferred.

Qualifications

• Minimum of two years’ experience in a multi-physician practice (three or more physicians).
• Experience in women's health or reproductive endocrinology and infertility is preferred.
• Previous Team Lead or Supervisor experience is preferred.
• Knowledge of medical terminology is required.
• EMR experience is required.

Responsibilities

• Trains, evaluates, and coaches employees.
• Oversees clinical staff schedules, assignments, and break times.
• Oversees maintenance of clinical supplies inventory in all assigned offices.
• Oversees clinical and phlebotomy supplies/ordering/inventory tracking.
• Maintains a Safe and Clean work environment.
• Collaborates with outside vendors to track/resolve errors and troubleshoot equipment issues.
• Educates clinical staff on all clinical standard of practice policies and work instructions.
• Maintains OSHA safety standards in office. Elevates deficiencies to Clinical Management Team.
• Effectively communicates with staff to resolve employee conflicts and complaints.
• Owns the weekly and daily MA schedule across all 8 centers.

Skills

Team leadership

EMR experience

Microsoft Office

Outlook and Excel

Medical terminology

Education

High School Diploma or equivalent

Certified Medical Assistant Program

Phlebotomy State certification

Tools

EMR system

Office machines

Microsoft Office Suite

Job description

Everleap Fertility in Waltham, MA is seeking a Clinical Assistant Team Lead to supervise clinical staff across eight centers. This full-time role runs Monday–Friday 7:00am–3:00pm, with rotating weekends and holidays, and focuses on training, scheduling, inventory, and patient care.

Requirements include a high school diploma, CMA program completion, phlebotomy certification, EMR experience, and at least two years in a multi-physician practice; leadership experience is preferred.