Clinical Assistant

OTTO BOCK PATIENT CARE LLC; Stockbridge (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical

Vision

Dental

401k match

Job summary

Otto Bock Patient Care, LLC in Stockbridge, GA is seeking a Clinical Assistant to promote workflow efficiency in the clinic. The role supports clinical staff with light clinical/technical tasks and assists with patient care clerical duties.

You will manage clinical administration, document medical history, add notes, and coordinate with care teams. A High School diploma or GED is required; an Associate Degree is preferred. On-site work and competitive benefits provided.

Qualifications

• Effective communication with patients, care team and referral sources.
• Strong documentation and note-taking abilities in clinical settings.
• Ability to follow HIPAA and safety regulations.

Responsibilities

• Support clinical staff to keep cases on track and assist with patient care during appointments.
• Perform administrative tasks and clinical documentation as directed.
• Assist with casts, tools, and minor adjustments under supervision.

Skills

Communication skills

Active listening

Interpersonal skills

EMR & MS Office

Teamwork

Hand skills

Organizational skills

Independent work

Education

High School diploma or GED

Associate Degree preferred

Tools

Outlook

MS Office

Job description

• Company: Otto Bock Patient Care, LLC
• Department: Clinical
• Location: Stockbridge, GA
• Type of position: Full-time
• Remote possible: On-site
• Job ID: 8606

Summary Statement

ProCare Prosthetics' goal is that our patients feel known, educated, and prepared for the journey ahead. We collaborate with our patients throughout the entire process, innovating to build a custom prosthesis that will provide optimal fit and function. We ensure each step takes them where they want to go. At ProCare, our patients aren't just patients, they are family. In 2021, ProCare joined Ottobock Patient Care. Together, we help people maintain or regain their freedom of movement. Great people drive our culture and you'll you have the chance to grow in an ever-changing field, improve access to care, and most importantly deliver the best possible patient care experiences.

We are seeking a Clinical Assistant in Stockbridge, GA to promote workflow efficiency in the clinic. The Clinical Assistant helps alleviate stop gaps between clinical and administrative teams. This includes light clinical/technical work and assisting with patient care clerical duties.

Duties & Responsibilities

• Manage clinical administration tasks in support of clinical staff to keep cases on track for delivery.
• Support clinical staff in direct patient care needs during appointments.
• Perform outcomes measures, medical history documentation and clinical notes annotation support for clinical staff.
• Pour casts and use tools to make adjustments/modifications to prosthetic test sockets and other devices as directed under the supervision of the clinical staff.
• Collaborate with Patient Care Coordinators in the daily management of the Work in Process (WIP), scheduling and patient intake/out take of documentation.
• Support the shipping and receiving process of products for device procurement and delivery.
• Collaborate with Verification, Authorization and Billing teams to secure insurance authorizations for patient cases, financial responsibility, and medical documentation requirements.
• Maintain a clean office work environment including coordination of all office supplies.
• Meet work standards by following production, productivity, quality, and customer service standards established by the company.
• Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks.
• Identify and create improvements to processes to promote efficiency and productivity.
• Comply with Corporate Compliance and HIPAA responsibilities.
• Adhere to all safety regulations; compliance with Medicare and other governmental regulations; compliance with bloodborne and Occupational Safety and Health Administration (OSHA) requirements.
• Perform other duties and special projects as assigned.

Qualifications

• Effective communication skills for accurate, concise, and organized oral and written communication with personnel, referral sources, patients, and care givers.
• Active listening, reading and comprehension skills for completing daily tasks related to clinical case management.
• Good interpersonal skills and ability to build professional relationships
• Strong computer skills including but not limited to EMR, Outlook, MS Office suite of products
• Ability to work effectively as a team member.
• Hand skills and experience with tools.
• Effective organizational, time management, and planning skills.
• Ability to work independently.
• High School diploma or GED, Associate Degree preferred.
• Six months experience preferred in providing customer service in the following settings: sports rehab, fitness, healthcare, and medical office.

Benefits

• Medical
• Vision
• Dental
• Health savings accounts with employer contribution
• Flexible spending account options
• Company-paid life insurance policy
• DailyPay
• Generous Paid time off
• Company holidays
• Floating holidays
• 100% company-paid short & long-term disability
• 401k match up to 3.5%