Clinical Assistant

norcoexternal; Redmond (OR); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Employee Stock Ownership Plan (ESOP)

Health, Vision and Dental Insurance

Health Savings Account (HSA)

Medical and Dependent Care Flex Accts

Life Insurance provided at no cost to

Supplemental Accident, Disease, and

Employee Tuition Reimbursement

401(k) with Employer Matching

Employee Discount on products

Job summary

Norco in Redmond, OR is seeking a Clinical Assistant to coordinate all Cat II/III equipment set-ups and staff scheduling, serving as a liaison between clinicians and referral sources. You will help optimize equipment needs for clients and obtain necessary authorizations.

Responsibilities include assisting with clinical, sales support and home transition staff, coordinating RT/Clinician schedules and patient set-ups, handling patient communications, and performing other tasks as assigned.

Qualifications

• High school graduate or equivalent required.
• Ability to work with a diverse group of people in a caring, personable manner.
• Previous homecare experience is preferred.
• Excellent public relations and customer service skills.
• Excellent verbal and written communications skills, including phone demeanor.
• Ability to read written materials, PC screen, etc.
• Excellent office skills – Microsoft Office, Docuware applications.
• Ability to lift up to 25 lbs frequently and over 50 lbs occasionally to a height of 36 inches.

Responsibilities

• Coordinate all Category II and III equipment set-ups and staff scheduling as directed.
• Act as a liaison between Norco clinicians and referral sources, troubleshoot questions and problems with patients/clients.
• Work with patients, physicians, therapists, insurance companies, and referral sources to optimize equipment needs for clients.
• Obtain necessary documentation and authorizations required for equipment coverage.
• Assist with clinical, sales support and home transition staff, as necessary.
• Assist customer service staff to coordinate respiratory-related discharges.
• Coordinate RT/Clinician schedules and patient set-ups, answer and route clinical staff/patient communication.
• Perform other tasks as assigned or necessary.

Skills

Public relations

Customer service

Verbal communications

Written communications

Reading materials

Microsoft Office

Docuware

Lifting up to 25 lbs

Team collaboration

Education

High school diploma or equivalent

Tools

Docuware

Job description

Clinical Assistant

3039 S Hwy 97, Redmond, OR, 97756

Full-time

Job Description

Norco is currently seeking an individual to fill our Clinical Assistant position. The Clinical Assistant is responsible for the coordination of all Category II and III equipment set-ups and staff scheduling as directed. The Clinical Assistant acts as a liaison between Norco clinicians and referral sources, and trouble shoots questions and problems with patients/clients. Other responsibilities include, but are not limited to:

• Work with patients, physicians, therapists, insurance companies, and referral sources to optimize the equipment needs for clients
• Obtain necessary documentation and authorizations required for equipment coverage
• Assist with clinical, sales support and home transition staff, as necessary
• Assist customer service staff to coordinate respiratory‑related discharges
• Coordinate RT/Clinician schedules and patient set‑ups, answer and route clinical staff/patient communication
• Perform other tasks as assigned or necessary

Qualifications

• High school graduate or equivalent
• Ability to work with a diverse group of people in a caring, personable manner
• Previous homecare experience is preferred
• Excellent public relations and customer service skills
• Excellent verbal and written communications skills, including phone demeanor
• Ability to read written materials, PC screen, etc.
• Excellent office skills – (Microsoft Office, Docuware applications)
• Ability to lift up to 25 lbs frequently and over 50 lbs occasionally to a height of 36 inches

Benefits

Norco offers a competitive compensation/benefit package, including:

• Employee Stock Ownership Plan (ESOP)
• Health, Vision and Dental Insurance
• Health Savings Account (HSA)
• Medical and Dependent Care Flex Accounts (FSA)
• Life Insurance provided at no cost to employee by Norco
• Supplemental Accident, Disease, and Life Insurance options
• Employee Tuition Reimbursement
• 401(k) with Employer Matching
• Employee Discount on products sold by Norco

Company Information

Founded in 1948, Norco is headquartered in Boise, Idaho and has more than 70 branches in Idaho, Montana, Oregon, Nevada, Washington, Utah and Wyoming. As a family and employee owned company we operate the nation's largest independent gas manufacturer/distributor of welding, safety, medical equipment and supplies. Norco is proud to be among the thousands of privately‑owned businesses nationwide that offer their employees a meaningful stake in the business through employee stock ownership (ESOP).

At Norco we share a common mission: "Serving You Better." Treating customers, suppliers and each other with respect and dignity is our top priority. We work hard every day to serve others and create rich lives for our employees, their families, and the communities where we work and live.

Norco, Inc is an Equal Opportunity/Affirmative Action Employer

Norco provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Norco, Inc is a Drug-Free workplace.