Clinical Applications Analyst — EHR & Netsmart Expert

Wingspan Care Group; Shaker Heights (OH); On-site; USD 70,000 - 85,000; Full time

Benefits offered by this job

Healthcare benefits

Education perks

403(b) match

PTO & EAP

Job summary

Wingspan Care Group is seeking a Clinical Applications Analyst to implement, support, and integrate third-party products into our Netsmart MyAvatarNX-based EHR SaaS environment. You will collaborate with department heads, end-users, DBAs, and vendors to improve clinical systems. Strong communication with non-technical staff is essential.

This role is 100% on-site in Shaker Heights, OH, requiring initiative, problem-solving, and continuous learning of new technologies and regulatory standards.

Qualifications

• Four-year Computer Science or similar technical degree required or equivalent experience.
• Healthcare industry experience not required, but considered.
• Experience using and maintaining an Electronic Health Record system.
• Microsoft OS and Office 365 experience.
• Strong communication and interpersonal skills.
• Experience with Netsmart EHR product preferred.
• Experience with SQL is a plus.

Responsibilities

• Build, test, and maintain an electronic health record system using industry best practices.
• Define, document, diagram and integrate workflows and processes.
• Work independently with internal/external customers and vendors.
• Prioritize tasks and maintain deliverable timelines.
• Assist and train end-users in functionality, security and data extraction.
• Troubleshoot end-user problems within supported applications.
• Interpret and transform end-user needs to new or modified features.
• Maintain a secure environment to protect confidential information per HIPAA.

Skills

Communication skills

Interpersonal skills

Problem solving

Initiative & judgment

Diversity sensitivity

Education

Four-year Computer Science or similar technical degree

Tools

Netsmart EHR

EHR system

SQL

Office 365

Windows OS

MyAvatarNX

Job description

Wingspan Care Group is seeking a Clinical Applications Analyst to implement, support, and integrate third-party products into our Netsmart MyAvatarNX-based EHR SaaS environment. You will collaborate with department heads, end-users, DBAs, and vendors to improve clinical systems. Strong communication with non-technical staff is essential.

This role is 100% on-site in Shaker Heights, OH, requiring initiative, problem-solving, and continuous learning of new technologies and regulatory standards.