Senior EHR Solutions Delivery Lead

Netsmart; Overland Park (KS); On-site; USD 100,000 - 140,000; Full time

Job summary

Netsmart partners with healthcare organizations to design, configure, and optimize Avatar EHR solutions that support clinical and operational workflows. This role serves as a trusted advisor to clients, leading complex implementations, guiding solution decisions, and ensuring successful outcomes from design through go-live.

As part of Netsmart, you will align with post-acute and human services clients, drive analytics and integration work, and train teams to deliver measurable improvements in

Qualifications

• Bachelor's degree or equivalent relevant work experience.
• At least 2 years of health care information technology implementation experience including troubleshooting data and software applications.
• At least 1 year of process improvement experience.
• At least 1 year of project execution experience.

Responsibilities

• Complete complex system configuration and assist with testing; ensure proper configuration management and change control processes.
• Gather and document business requirements based upon client requirements and known system functionality.
• Lead design sessions to uncover interdependencies and design decision impacts using recommended practices.
• Responsible for training, coaching, guiding and mentoring Application Analysts and Consultants.
• Identify, resolve and report solution status, risks, and issues to client and Netsmart leadership; analyze data to determine configuration readiness.
• Develop client relationships and navigate through conflict and complex relationship situations to achieve business objectives.
• Identify and execute process improvement opportunities and efficiencies.
• Identify and generate documentation for best practices in methodology.

Skills

Health IT implementation

Process improvement

Project execution

Netsmart EHR experience

Reporting tools

Education

Bachelor's degree or equivalent

Tools

Crystal Reports

SSRS

SQL

Tableau

SSIS

JavaScript

HTML

CSS

ASP.NET

C#

VB.NET

Job description

Netsmart partners with healthcare organizations to design, configure, and optimize Avatar EHR solutions that support clinical and operational workflows. This role serves as a trusted advisor to clients, leading complex implementations, guiding solution decisions, and ensuring successful outcomes from design through go-live.

As part of Netsmart, you will align with post-acute and human services clients, drive analytics and integration work, and train teams to deliver measurable improvements in