Clinical Applications Specialist

My Ideal Recruiter; Atlanta (GA); On-site; USD 110,000 - 150,000; Full time

Job summary

My Ideal Recruiter is seeking a Clinical Applications Manager to own the core clinical technology environment in the Atlanta area. You will be the go-to owner for the EHR platform, imaging systems, and clinical interfaces, driving proactive system management and staff training across multiple clinic sites.

This hands-on, high-visibility role offers leadership growth and close collaboration with leadership, the interface developer, and clinicians, with opportunities to expand into broader IT

Qualifications

• Experience managing ambulatory EHRs (NextGen preferred; Epic acceptable).
• Experience with patient engagement tools and payment platforms in clinical settings.
• Exposure to ambulatory surgery center information systems is a plus.
• Solid understanding of imaging workflows (PACS/DICOM).
• Familiarity with clinical interface engines (Mirth Connect) or similar.
• Strong project management, governance, and rollout experience.
• Service-minded, patient-focused approach to training and support.

Responsibilities

• Own the EHR and practice management platform across all sites, including access, configuration, and uptime.
• Manage imaging connectivity and interfaces with clinical platforms; collaborate with an interface developer.
• Lead technology rollouts for new clinic openings, coordinating hardware readiness and staff training.
• Develop governance standards and SOPs for clinical tech use.
• Design and deliver training for providers and staff on systems and tools.
• Serve as the main liaison between clinical staff, IT/support, MSP, and vendors.
• Contribute to custom development and reporting, including imaging reports in the EHR and AI-assisted documentation.

Skills

EHR administration

PACS/DICOM

Clinical interfaces

Project management

Vendor coordination

Training delivery

NextGen experience

Tools

Mirth Connect

Job description

A growing outpatient specialty medical group with multiple clinic locations in the Atlanta metro is looking for a Clinical Applications Manager to take ownership of its core clinical technology environment. This person will be the go‑to owner for the EHR platform, imaging systems, clinical interfaces, and the tools clinicians rely on every day, shifting the organization from reactive troubleshooting toward proactive system management. This is a hands‑on, high‑visibility role with strong support from leadership and room to grow into broader IT leadership over time.

What You'll Own

• Administer and maintain the EHR and practice management platform across all clinic sites, including user access, configuration, and uptime
• Manage imaging system connectivity (PACS/DICOM) and the interfaces linking clinical platforms together, partnering closely with an interface developer
• Lead technology rollouts for new clinic openings, coordinating hardware readiness, system setup, and staff training so locations go live smoothly
• Build and maintain governance standards and standard operating procedures for clinical technology use across the organization
• Design and deliver training for providers and clinical staff on new and existing systems, adjusting for varying levels of technical comfort
• Act as the main point of contact between clinical staff, the support/IT team, the managed services provider, and clinical software or hardware vendors
• Contribute to custom development and reporting initiatives, including work to bring imaging reports directly into the EHR and expanding use of the EHR's mobile and AI-assisted documentation features

What We're Looking For

• Prior experience in a product or application management capacity for a leading ambulatory EHR platform (NextGen strongly preferred; comparable platforms such as Epic will be considered)
• Experience with patient engagement tools and payment processing platforms used in a clinical setting
• Exposure to surgical/ambulatory surgery center information systems is a plus
• Solid understanding of imaging workflows, PACS, and DICOM standards
• Experience with clinical interface engines (Mirth Connect preferred) or strong familiarity with how clinical interfaces work
• Demonstrated project management ability, including technology governance, training rollout, and hardware coordination across multiple sites
• A patient, approachable, self-starting style. Many requests will be basic training needs rather than complex technical issues, so a steady, service-minded approach matters more than deep troubleshooting instincts

Team & Reporting Structure

This role has no direct reports but works in close partnership with a dedicated interface developer. It sits within a broader applications team of about eight people spanning product/application management, support, and business analysis. There is no rigid career ladder, but leadership actively supports staff development, including preparing high performers for future director-level opportunities.

Logistics

• Based in Atlanta, on-site daily. Open to relocating candidates, though relocation assistance is not provided
• Occasional travel within Georgia to other clinic locations (roughly annual, tied to new site openings and periodic check‑ins), not a strict requirement
• Salaried position with occasional after‑hours or weekend contact for clinic-related questions; this is infrequent
• This is an immediate need, and the hiring team is looking to move quickly