Clinical Administrator / Office Manager

Lighthouse Autism Center; Statesville (NC); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading company is seeking a Clinical Administrator / Office Manager to oversee office management and support a team of clinicians offering ABA therapy for children. This dynamic role includes administrative responsibilities, customer service, and engaging with families and professionals within the center's environment, making a tangible impact in the lives of children with autism.

Benefits

Health insurance

Dental insurance

Vision insurance

Life insurance

Employee Assistance Program

Referral bonuses

Generous paid time off

401k matching after 30 days

Supportive environment

Qualifications

• Experience in office management and administration required.
• Proficiency in MS Office and managing schedules necessary.
• Relevant ABA industry experience preferred.

Responsibilities

• Coordinate daily schedules with Program Managers and Clinical Directors.
• Manage staffing administration and timecard approval.
• Handle client communication and coordination.

Skills

Office management

Administration

Customer service

Proficiency in MS Office

Education

High school diploma

College degree

Job description

Join to apply for the Clinical Administrator / Office Manager role at Lighthouse Autism Center

Are you looking for a fun, rewarding career dedicated to helping children reach their full potential? If so, we want YOU to join us as a Clinical Administrator at Lighthouse Autism Center! As a Clinical Administrator, you will provide office management and administrative support to a team of clinicians and behavior analysts providing high-quality, center-based ABA therapy to children with autism. Join a team committed to our Core Values: Compassionate, Trustworthy, Courageous, and Committed—become a Lighthouse Legend!

This position is dynamic and engaging, involving direct interaction within our centers. You will be the face and voice of our center, greeting visitors, families, and community partners, answering inquiries, and liaising with various teams including HR, insurance, and facilities. You will also support clinical leadership with administrative tasks and participate actively in engaging with learners.

Key responsibilities include:

1. Coordinating daily schedules with Program Managers and Clinical Directors.
2. Managing staffing administration, including timecard approval and staff coordination.
3. Handling new hire processes and documentation.
4. Managing client communication and coordination.
5. Supporting HR policies and procedures.
6. Overseeing building supplies, maintenance, and access needs.
7. Planning staff events and activities.
8. Reporting incidents, injuries, and CPI events.
9. Engaging with learners and supporting clinical team activities.

What we offer:

• Benefits starting on day one: health, dental, vision, life insurance, EAP, referral bonuses.
• Generous paid time off, holiday pay, parental leave.
• 401k matching after 30 days.
• A supportive environment dedicated to making a difference.
• Pay up to $25/hour based on experience.

Requirements:

• Experience in office management and administration.
• Proficiency in MS Office and managing schedules and records.
• Experience in HR liaison and customer service preferred.
• Relevant experience in ABA industry or as an ABA therapist is a plus.
• High school diploma required; college degree preferred.
• Availability to work onsite Monday-Friday, 7:30 A.M.-5:00 P.M.

Physical requirements include lifting over 50 lbs, mobility, and physical activity suitable for a dynamic environment.

Employment is contingent upon successful pre-employment screening.