Clinical Administrator / Office Manager

Lighthouse Autism Center, LLC; Statesville (NC); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a dedicated team at a leading center committed to helping children with autism as a Clinical Administrator. This role emphasizes administrative support, management of schedules, and direct interaction with learners, ensuring a vibrant, engaging environment. Enjoy benefits such as health insurance from day one and generous paid time off.

Benefits

Health, dental, and vision insurance

Paid Time Off (PTO)

Paid parental leave

Matching 401k

Employee Assistance Program

Employee Referral Bonus program

Qualifications

• Success in office management and administrative roles.
• Expert user of MS Office.
• Experience as a human resource liaison and in customer service.

Responsibilities

• Manage daily schedule and coordinate with Program Managers.
• Handle staffing administration and new hire coordination.
• Communicate with clients and facilitate HR policies.

Skills

Office Management

Communication

Scheduling

Customer Service

Education

College degree in health sciences, business, or administration

High school diploma

Tools

MS Office

Job description

Description

Are you looking for a fun, rewarding career dedicated to helping children reach their full potential? If so, we want YOU to join us as Clinical Administrator at Lighthouse Autism Center! As a Clinical Administrator at Lighthouse, you will provide office management and administrative support to a team of rockstar clinicians and behavior analysts providing high-quality, center-based ABA therapy to children with autism. Join a team that is dedicated to living out Lighthouse's Core Values by being Compassionate, Trustworthy, Courageous, and Committed--and become a Lighthouse Legend!

This is not a typical administrative position where you sit in an office, behind a closed door. Our clinical administrators contribute to the high energy seen and heard inside our centers. You are the face and voice of our center, our team, our company. You will greet visitors - learners (kiddos), families, community partners. Answer calls and respond to inquiries with relevant information or direct to appropriate resource. Liaise with human resources, insurance, family outreach, facility, and technology teams. Support clinical leadership by managing administrative tasks. Engage with learners - from silly voices to skip to my Lou.

Here are some of the awesome things you’ll get to do as a Clinical Administrator at Lighthouse:

• Complete the daily schedule based on input from Program Managers (PMs) on clinical considerations such as therapist learner assignments. Coordinate with Clinical Director (CD) / PM to finalize daily schedule.
• Staffing administration, including timecard approval, staff coordination with trainer, etc.
• New Hire coordination
• Document administration
• Client Communication and Coordination
• Communicate and facilitate Lighthouse HR policies
• Manage building supplies, cleaning, and maintenance
• Coordinate building access needs, including staff key fobs, weekend training prep, and opening/closing needs
• Plan events including spirit days, holiday parties, and staff appreciation activities
• Incident, Injury and CPI reporting
• Interaction with learners in support of clinical team

What we bring:

• Benefits that start on day one: health, dental, and vision insurance; $20,000 life insurance coverage at no cost to you; Employee Assistance Program (EAP); Employee Referral Bonus program
• Generous time off: 3 weeks earned Paid Time Off (PTO); Holiday Pay - 8 days per year; Paid parental leave
• Matching 401k after 30 days of employment
• A supportive and fun work environment that is dedicated to making a difference in the lives of children with autism
• Interaction with learners in support of clinical team
• Pay for this position is up to $25/hour based on experience

Requirements

What you bring:

• Success in an office management and administrative role
• Expert user of MS Office
• Proficiency in managing personnel schedules, time keeping records, and inventory of supplies
• Additional experience includes human resource liaison and customer service
• Relevant experience, especially in the ABA industry and/or as an ABA therapist, preferred but not required
• Desire to work in a high-energy environment filled with busy children and adults
• College degree in health sciences, business, or general administration is preferred
• High school diploma is required
• Available to work onsite Monday through Friday, 7:30 A.M.-5:00 P.M. (subject to change)

Physical Requirements:

• Lifting/Carrying more than 50 lbs.
• Walk, run, skip, hop
• Able to sustain impact to body (i.e., being hit, etc.) in any area
• Crouching, squatting, kneeling for sustained periods of time
• Bending at the waist to touch knees and/or toes
• Full range of motion of hands and arms
• Sitting on floor and chair for long periods of time
• Ability to move quickly from standing to seated, or kneeling position, without support

Employment is contingent upon successful completion of pre-employment screens