Job Title: Office Manager
Location:Concord, NC
Job Type:Full-Time
Reports To:CFO
Job Summary:
We are looking for a proactive, organized, and detail-oriented Office Manager to support and manage the day-to-day administrative and operational functions of our office. This role is crucial in creating a well-functioning, welcoming, and productive work environment, ensuring that both in-office and road employees are supported.
Key Responsibilities:
- Answer and manage incoming calls and serve as the main point of contact for phone-related needs
- Maintain and update the company phone system, including programming office phones, assigning extensions, and managing the employee contact list
- Check, open, and distribute mail/packages; coordinate outgoing shipments and pickups, print shipping labels, and manage postage supplies
- Serve as the primary liaison with building management for all facility-related matters
- Coordinate all office maintenance, repairs, and vendor services
- Prepare new hire workstations, including ordering supplies, creating desk name tags, and setting up computers, monitors, and accessories
- Manage keycard access system, including issuing and terminating keycards and maintaining door schedules
- Order and set up new employee credit cards and manage ongoing tracking of office credit card usage
- Order and maintain inventory of office supplies, IT equipment, and computer accessories for both onsite and remote employees
- Ship and receive computer equipment to and from remote employees as needed
- Track and manage office-related expenses, including reviewing invoices and reconciling credit card transactions across various systems
- Upload and document monthly expenses for the CEO and CFO in expense software system
- Provide support to the accounting department with credit card expense reporting, preparing check mailings, and other ad hoc tasks
- Organize monthly birthday celebrations, including coordinating refreshments and creating celebratory signage and announcements
- Assist with planning and executing internal office events and team activities
- Manage weekly intranet updates, coordinating with departments to ensure timely and accurate content.
- Provide administrative assistance to other departments as needed
- Participate in special projects or initiatives that enhance office efficiency and employee satisfaction
Qualifications:
- Previous experience as an Office Manager, Administrative Coordinator, or similar role
- Strong organizational skills and the ability to manage multiple tasks simultaneously
- Excellent interpersonal and communication skills
- Experience handling confidential information with discretion
- Comfortable working independently and taking initiative
- Bachelor’s degree in Business Administration, Communications, or related field (preferred)
- Experience in a small to mid-sized business environment (preferred)
- Tech-savvy with proficiency in Microsoft Office Suite and familiarity with office tools/systems (e.g., VoIP, keycard systems, expense platforms) (Preferred)