Clinical Administrative & Patient Experience Lead

U.S. Renal Care; San Jose (CA); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Medical / Pharmacy

Dental

Vision

401k with employer match

Virtual Care

Life Insurance

Voluntary Benefits

PTO

Job summary

U.S. Renal Care is seeking a Clinical Administrative Coordinator to create a safe, welcoming entry point for patients and manage admissions, discharges, and payroll-related tasks.

You will prepare reports, oversee billing processes, and maintain records and supplies in a fast-paced clinic setting. The role requires at least one year of administrative experience, excellent communication, and proficiency with standard office software.

Qualifications

• Minimum one year of administrative experience required; two years preferred.
• Strong customer service and communication skills.
• Proficiency with Microsoft Office and basic office equipment institutional systems.

Responsibilities

• Greet and assist patients to ensure a safe, welcoming center entry.
• Handle patient admission and discharge processes.
• Prepare network reports and review monthly billing.
• Facilitate payroll and orient new employees.
• Maintain employee records and office supplies/machines.
• Maintain patient medical records according to policies.

Skills

Administrative experience

Customer service

Microsoft Office

Education

High School Diploma/GED

Tools

Medical records software

Job description

U.S. Renal Care is seeking a Clinical Administrative Coordinator to create a safe, welcoming entry point for patients and manage admissions, discharges, and payroll-related tasks.

You will prepare reports, oversee billing processes, and maintain records and supplies in a fast-paced clinic setting. The role requires at least one year of administrative experience, excellent communication, and proficiency with standard office software.