Clinical Admin & Appointments Coordinator

NHS; Oklahoma; On-site; USD 28,000 - 35,000; Full time

Job summary

Lincolnshire Community Health Service NHS Trust is seeking a Service Support Administrator to join the Children and Young Peoples administration team. You will schedule and manage appointments, support patients from referral to treatment, and respond to enquiries to ensure timely information delivery.

You will work with clinicians and administrative colleagues to maintain patient pathways, monitor RTT and 18-week waits, and produce accurate reports using Trust systems.

Qualifications

• Level 3 qualification or equivalent
• Level 3 Word processing or typing qualification or equivalent
• Excellent written and verbal communication skills
• Experience in a busy administrative environment

Responsibilities

• Manage waiting lists to ensure timely access to appointments
• Schedule, monitor, and manage appointments
• Provide patients with accurate and timely information regarding appointments; respond to enquiries and reschedule/cancel as needed
• Maintain effective communication between patients and clinical teams
• Record, update, and report patient and performance data using Trust information systems
• Proficient in audio typing and transcribing reports and meeting minutes
• Identify and elevate operational issues to line management
• Support service performance by meeting reporting deadlines and highlighting potential breaches
• Ensure compliance with Trust policies and SOPs

Skills

Communication

Organisation

Liaison skills

Confidentiality

Data entry

Audio typing

Education

Level 3 qualification

Word processing qualification

Tools

Excel

Word

Outlook

Job description

Lincolnshire Community Health Service NHS Trust is seeking a Service Support Administrator to join the Children and Young Peoples administration team. You will schedule and manage appointments, support patients from referral to treatment, and respond to enquiries to ensure timely information delivery.

You will work with clinicians and administrative colleagues to maintain patient pathways, monitor RTT and 18-week waits, and produce accurate reports using Trust systems.