Team Administrator

Lincoln National; Atlanta (GA); On-site; USD 38,000 - 52,000; Full time

Job summary

Grantham Community Mental Health Team is seeking an experienced Team Administrator to provide comprehensive administrative support to the clinical team and MDT. The role operates Monday to Friday 9am-5pm, with duties spanning referrals, data entry, room bookings, diary management and coordination of outpatient clinics.

Key skills include excellent IT, confidentiality, and a proactive, customer-focused approach.

Qualifications

• Experience providing administrative support to clinical teams.
• Familiarity with information systems and data entry.
• Knowledge of confidentiality and regulatory requirements.

Responsibilities

• Process referrals, enter data, produce reports and manage data in information systems.
• Handle telephone and email enquiries, channel incoming calls, and provide general administrative support.
• Maintain petty cash, order stationery, manage stock and electronic ordering of office supplies.
• Assist with room booking, diary management and appointment scheduling using Microsoft Calendar.
• Support the smooth running and coordination of Outpatient Clinics.
• Operate and fault-report central equipment (photocopiers, fax machines, printers, computers).
• Assist colleagues in setting up and running live and remote meetings.
• Maintain confidentiality and comply with CQC, the Mental Health Act and Trust policies.
• Support the Trust’s paper-less initiative and encourage manager adoption.

Skills

Excellent IT skills

Good telephone manner

Confidentiality

Customer-focused

Organisational skills

Proactive attitude

Tools

SharePoint

Microsoft Office

Data entry systems

Database entry

Job description

An exciting opportunity is available for an experienced and enthusiastic Team Administrator to join the Grantham Community Mental Health Team.

The Community Mental Health Team operates Monday to Friday 9am-5pm and supports people with severe and enduring mental illness. The Team Administrator will provide comprehensive, efficient and effective administrative support to the clinical team and MDT.

Responsibilities

• Process referrals, enter data, produce reports and manage data in the Trust’s information systems.
• Handle telephone and email enquiries, channelling incoming calls and providing general administrative support.
• Maintain petty cash, order stationery, manage stock control and electronic ordering of office supplies.
• Assist with room booking, diary management and appointment scheduling using Microsoft Calendar.
• Support the smooth running and co‑ordination of Outpatient Clinics.
• Operate and fault‑report central equipment (photocopiers, fax machines, printers, computers).
• Assist colleagues in setting up and running live and remote meetings.
• Maintain strict confidentiality and comply with CQC, the Mental Health Act and Trust policies.
• Support the Trust’s paper‑less initiative and encourage manager adoption.

Key skills and attributes

• Excellent IT skills and familiarity with SharePoint, Microsoft Office and database entry.
• Good telephone manner, confidentiality, and a customer‑focused approach.
• Strong organisational and time‑management abilities, and a proactive attitude.