Patient Services & Data Support Specialist

NHS; Oklahoma; On-site; USD 34,000 - 42,000; Full time

Job summary

NHS is seeking an Administrative Support Officer to provide essential administrative support across the Patient Services Hub, handling general patient enquiries and ensuring timely, accurate information delivery.

You will manage inboxes for patients and internal communications, support compliance with policies, and use hospital information systems to record data and report performance, working to deadlines within a large team.

Qualifications

• GCSEs Grade C and above in Maths and English or equivalent.
• CLAIT computer literacy.

Responsibilities

• Provide essential administrative and support across Patient Service Hub.
• Complete repeatable tasks and workflow actions for efficient patient support.
• Maintain data accuracy and inform supervisors of potential breaches.
• Indicate wait times for appointments/admissions when required.
• Use systems and problem solve to resolve simple queries, escalate when needed.
• Meet reporting deadlines and escalate issues to management as required.

Skills

Prioritisation & organisation

Communication skills

Attention to detail

Work under pressure

Education

GCSE Maths & English

CLAIT

Tools

Microsoft Office

Excel

Outlook

CareFlow

CRIS

Aqua

Job description

NHS is seeking an Administrative Support Officer to provide essential administrative support across the Patient Services Hub, handling general patient enquiries and ensuring timely, accurate information delivery.

You will manage inboxes for patients and internal communications, support compliance with policies, and use hospital information systems to record data and report performance, working to deadlines within a large team.