Clinical Account Associate - Heartland

Tempus AI; Clayton (MO); Sur place; USD 80 000 - 120 000; Plein temps

Avantages offerts par ce poste

Incentive compensation

Restricted stock units

Medical benefits

Résumé du poste

Tempus AI is seeking a results-driven Clinical Account Executive to advance precision medicine across our oncology client base. You will partner with physicians, pathologists, and office staff to drive clinical orders and optimize tissue procurement workflows while leveraging Tempus tests and web-based tools.

The role requires strong relationship-building, territory planning, and the ability to translate genomic information into compelling value for customers.

Qualifications

• Experience selling to healthcare providers or life sciences organizations.
• Ability to understand and communicate clinical/genomic data to customers.
• Strong relationship-building and territory management skills.

Responsabilités

• Work with the CAE on plans to gain and retain clients.
• Identify upsell opportunities for Tempus tests and add-ons.
• Drive adoption of online ordering via Tempus Hub and EMR integrations.
• Identify and develop partnering opportunities with oncology clients.
• Promote compliance with new web-based molecular tools.
• Analyze competitive landscape and provide feedback to leadership.
• Monitor sales performance to meet objectives.
• Develop a comprehensive territory business plan with budgets and targets.
• Build and maintain relationships with physicians and office staff to drive orders.
• Maintain tissue procurement workflows with pathology departments.
• Maintain regular touchpoints with targeted accounts.
• Coordinate Medical Affairs report reviews with physicians after orders.
• Order kit and literature replenishment at accounts.
• Identify and attend approved local conferences.
• Collect clinical data/progress notes for Tempus-tested patients.
• Demonstrate ability to learn genomic/oncology information quickly.
• Manage multiple projects and deadlines with proactive communication.
• Maintain market/product knowledge to support sales objectives.
• Provide excellent customer service to healthcare professionals.
• Travel throughout the territory as needed.

Connaissances

Healthcare sales

Account management

EMR integrations

Genomics knowledge

Description du poste

Passionate about precision medicine and advancing the healthcare industry? Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time.

• Work with the Clinical Account Executive CAE on plans for gaining and retaining new and existing clients.
• Identify opportunities with existing customers on the use of Tempus algorithmic tests and add ons. Collaborate with Clinical Account Executives on upsell opportunities for various products
• Drive customer adoption of online ordering through the Tempus Hub and EMR integrations
• Identify and develop partnering opportunities between prospective oncology clients and Tempus.
• Promote and drive compliance with new web-based molecular information tools for all clients.
• Continually analyze competitive landscape and environment within assigned accounts to determine trends and provide customer feedback to Tempus leadership
• Monitor performance of sales to ensure objectives are met
• Develop and implement a comprehensive business plan for the territory that will be inclusive of budgets, travel, territory management, goal setting, etc.
• Building and maintaining relationships with physicians and office staff to drive clinical orders in the community
• Building and maintaining relationships with pathology departments to ensure smooth specimen sendouts - tissue procurement
• Maintain a regular cadence of touch points (in person, emailing value adds) with certain targeted accounts (ie 3 x month per physician)
• Coordinating Medical Affairs report review with physicians after clinical orders
• Order Kit and literature replenishment at accounts
• Identifying and attending approved local conferences
• Working with accounts to obtain necessary clinical data / progress notes for Tempus-tested patients
• Demonstrate the capacity to quickly learn relevant genomic and oncology information
• Ability to work independently, communicate proactively, manage multiple projects and prioritize daily tasks while managing critical deadlines
• Ability to maintain an outstanding level of market, customer, and product knowledge necessary to support sales objectives
• Excellent customer service skills and ability to connect with healthcare professionals
• Strong administrative skills and sophistication to manage business in complex environments
• Travel throughout the territory as needed

Bonus

Sales support experience in healthcare (preferably oncology or pathology) with a history of proven past performance, meeting or exceeding expectations

Tempus offers a full range of benefits, which may include incentive compensation, restricted stock units, medical and other benefits depending on the position.

We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.