Clinical Account Associate - Heartland

Tempus AI; Missouri; On-site; USD 80,000 - 120,000; Full time

Job summary

Tempus AI is seeking a dedicated field sales professional to expand adoption of our healthcare AI platform in Missouri. You will collaborate with the Clinical Account Executive, identify upsell opportunities, and drive clinical orders through Tempus Hub and EMR integrations.

You will build relationships with physicians, office staff, and pathology departments, develop a territory business plan, and travel as needed to meet objectives while delivering excellent customer service and product

Qualifications

• Experience in healthcare sales is a plus
• Strong communication and relationship-building abilities
• Ability to manage multiple projects and meet deadlines
• Strategic planning and territory management skills
• Comfort with travel across the territory

Responsibilities

• Work with the Clinical Account Executive CAE on plans for gaining and retaining new and existing clients.
• Identify opportunities with existing customers on the use of Tempus algorithmic tests and add ons. Collaborate with Clinical Account Executives on upsell opportunities for various products
• Drive customer adoption of online ordering through the Tempus Hub and EMR integrations
• Identify and develop partnering opportunities between prospective oncology clients and Tempus.
• Promote and drive compliance with new web-based molecular information tools for all clients.
• Continually analyze competitive landscape and environment within assigned accounts to determine trends and provide customer feedback to Tempus leadership
• Monitor performance of sales to ensure objectives are met
• Develop and implement a comprehensive business plan for the territory that will be inclusive of budgets, travel, territory management, goal setting, etc.
• Building and maintaining relationships with physicians and office staff to drive clinical orders in the community
• Building and maintaining relationships with pathology departments to ensure smooth specimen sendouts - tissue procurement
• Maintain a regular cadence of touch points with certain targeted accounts (ie 3 x month per physician)
• Coordinating Medical Affairs report review with physicians after clinical orders
• Order Kit and literature replenishment at accounts
• Identifying and attending approved local conferences
• Working with accounts to obtain necessary clinical data / progress notes for Tempus-tested patients
• Demonstrate the capacity to quickly learn relevant genomic and oncology information
• Ability to work independently, communicate proactively, manage multiple projects and prioritize daily tasks while managing critical deadlines
• Ability to maintain an outstanding level of market, customer, and product knowledge necessary to support sales objectives
• Excellent customer service skills and ability to connect with healthcare professionals
• Strong administrative skills and sophistication to manage business in complex environments
• Travel throughout the territory as needed

Job description

Passionate about precision medicine and advancing the healthcare industry? Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time.

• Work with the Clinical Account Executive CAE on plans for gaining and retaining new and existing clients.
• Identify opportunities with existing customers on the use of Tempus algorithmic tests and add ons. Collaborate with Clinical Account Executives on upsell opportunities for various products
• Drive customer adoption of online ordering through the Tempus Hub and EMR integrations
• Identify and develop partnering opportunities between prospective oncology clients and Tempus.
• Promote and drive compliance with new web-based molecular information tools for all clients.
• Continually analyze competitive landscape and environment within assigned accounts to determine trends and provide customer feedback to Tempus leadership
• Monitor performance of sales to ensure objectives are met
• Develop and implement a comprehensive business plan for the territory that will be inclusive of budgets, travel, territory management, goal setting, etc.
• Building and maintaining relationships with physicians and office staff to drive clinical orders in the community
• Building and maintaining relationships with pathology departments to ensure smooth specimen sendouts - tissue procurement
• Maintain a regular cadence of touch points (in person, emailing value adds) with certain targeted accounts (ie 3 x month per physician)
• Coordinating Medical Affairs report review with physicians after clinical orders
• Order Kit and literature replenishment at accounts
• Identifying and attending approved local conferences
• Working with accounts to obtain necessary clinical data / progress notes for Tempus-tested patients
• Demonstrate the capacity to quickly learn relevant genomic and oncology information
• Ability to work independently, communicate proactively, manage multiple projects and prioritize daily tasks while managing critical deadlines
• Ability to maintain an outstanding level of market, customer, and product knowledge necessary to support sales objectives
• Excellent customer service skills and ability to connect with healthcare professionals
• Strong administrative skills and sophistication to manage business in complex environments
• Travel throughout the territory as needed

Bonus

Sales support experience in healthcare (preferably oncology or pathology) with a history of proven past performance, meeting or exceeding expectations

Tempus offers a full range of benefits, which may include incentive compensation, restricted stock units, medical and other benefits depending on the position.

We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.