Clinical Account Associate, Texas

Tempus AI; Texas; On-site; USD 90,000 - 150,000; Full time

Job summary

Tempus AI, a leader in precision medicine, is seeking a driven Territory Sales professional to expand adoption of its clinical decision platform among oncologists and pathology labs. You will work with Clinical Account Executives and cross-functional teams to drive orders and upsell Tempus solutions.

Responsibilities include building strategic business plans, cultivating physician relationships, coordinating with RSDs/DSM/SAM/GL, and promoting adoption of Tempus Hub and EMR integrations across

Qualifications

• Ability to quickly learn genomic and oncology information.
• Strong communication and proactive collaboration across teams.
• Proven experience managing multiple projects and deadlines.
• Excellent customer service with healthcare professionals.

Responsibilities

• Work with the Clinical Account Executive on plans to gain and retain clients.
• Coordinate with sales positions to achieve company goals.
• Identify opportunities with existing customers for Tempus tests and add-ons.
• Promote upsell opportunities and online ordering adoption.
• Develop a comprehensive business plan for the territory.
• Represent Tempus culture and build physician and pathology relations.
• Travel throughout the territory as needed.

Skills

Genomic knowledge

Independent prioritization

Healthcare sales experience

Relationship building

Strategic planning

Education

B.S. in biology, life sciences, business or marketing

Job description

Passionate about precision medicine and advancing the healthcare industry?

Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time.

Candidate must reside North Houston and North Austin/Waco.

Responsibilities

• Work with the Clinical Account Executive CAE on plans for gaining and retaining new and existing clients.
• Collaborate and coordinate with all sales positions (VP, Sales, RSD’s, DSM’s, SAM’s, and GL’s) to ensure successful attainment of company goals and objectives
• Identify opportunities with existing customers on the use of Tempus algorithmic tests and add ons. These will include but not limited to HRD, TO, DPYD, UGT1A1, PURist
• Collaborate with Clinical Account Executives on upsell opportunities for various products
• Drive customer adoption of online ordering through the Tempus Hub and EMR integrations
• Identify and develop partnering opportunities between prospective oncology clients and Tempus.
• Promote and drive compliance with new web-based molecular information tools for all clients.
• Continually analyze competitive landscape and environment within assigned accounts to determine trends and provide customer feedback to Tempus leadership
• Monitor performance of sales to ensure objectives are met
• Develop and implement a comprehensive business plan for the territory that will be inclusive of budgets, travel, territory management, goal setting, etc.
• Embrace, embody and represent the Tempus company culture at all times to external and internal constituents.
• Building and maintaining relationships with physicians and office staff to drive clinical orders in the community
• Building and maintaining relationships with pathology departments to ensure smooth specimen sendouts - tissue procurement
• Maintain a regular cadence of touch points (in person, emailing value adds) with certain targeted accounts (ie 3 x month per physician)
• Coordinating Medical Affairs report review with physicians after clinical orders

  Preferred Skills

  • Demonstrate the capacity to quickly learn relevant genomic and oncology information
  • Ability to work independently, communicate proactively, manage multiple projects and prioritize daily tasks while managing critical deadlines
  • Ability to maintain an outstanding level of market, customer, and product knowledge necessary to support sales objectives
  • Excellent customer service skills and ability to connect with healthcare professionals
  • Possess a very positive attitude and an understanding of the dynamics involved with organizational growth and change
  • Strong administrative skills and sophistication to manage business in complex environments
  • Demonstrate Tempus’ Values by acting with integrity, respect and trust
  • Travel throughout the territory as needed

  Education & Experience

  • B.S. in biology, life science, business or marketing
  • Bonus:
    • Sales support experience in healthcare (preferably oncology or pathology) with a history of proven past performance, meeting or exceeding expectations
    • OR general clinical experience

  We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.