Clinic Surgery Scheduler 8 HR.

Oroville Hospital; Oroville (CA); Vor Ort; USD 79.901.000 - 107.453.000; Vollzeit

Zusammenfassung

Oroville Hospital in California is seeking a Clinic Surgery Scheduler to coordinate and schedule all surgical procedures for clinic patients. You will receive requests from physicians and work with the OR scheduler to book procedures according to guidelines.

This role requires excellent customer service, strong communication, and the ability to manage multiple tasks with accuracy. You will verify authorizations, maintain the surgical dashboard, and liaise with departments to ensure smooth pre-op

Qualifikationen

• Healthcare experience preferred.
• Scheduling experience in healthcare preferred.
• Excellent customer service is required.
• Basic computer skills (Excel/Word) preferred.
• Strong organizational and detail orientation.
• Ability to multi-task and prioritize work.
• Excellent verbal communication and problem-solving.
• Maintain patient confidentiality.

Aufgaben

• Coordinate and schedule surgical procedures for clinic patients.
• Obtain authorizations, clearances, consent, and insurance information.
• Update and maintain pending surgical cases on the Surgical Dashboard.
• Communicate daily with Surgery Scheduling Coordinator, OR and Financial Counseling.
• Coordinate with Pre-Operative Clinic to ensure workup is complete.
• Maintain open communication with physicians, patients and management.
• Answer phones professionally.
• Perform duties independently with minimal supervision.
• Coordinate with other departments for special surgical needs.
• Support Medical Assistant duties as needed.
• Perform other duties as assigned.

Kenntnisse

Healthcare experience

Scheduling experience

Customer service excellence

Basic computer skills

Organizational skills

Detail oriented

Multi-tasking & prioritization

Verbal communication

Problem solving

Professional conduct & confidentiality

Tools

Microsoft Excel

Microsoft Word

Jobbeschreibung

• Prior experience in healthcare field or clinic setting preferred
• Previous scheduling experience in a health care environment is preferred (e.g., physician office, clinic or hospital
• Excellent Customer Service skills are required
• Must possess basic computer skills, such as Microsoft Excel and Word
• Must have excellent organizational skills and be detail oriented
• Ability to multi- task and prioritize work
• Demonstrates superior customer service skills
• Must be highly skilled in verbal communication, problem solving, prioritization and organization
• Must have proven ability to maintain professional conduct and confidentiality in the care of patients

Duties &
Responsibilities:

Job Summary

The Clinic Surgery Scheduler coordinates and schedules all surgical procedures for patients scheduled through the Oroville Hospital clinics. The scheduler receives requests to schedule procedures from the physician and schedules the procedure with the OR surgery scheduler according to established guidelines.

Duties

• Coordinate and schedule surgical procedures for clinic patients
• Assure authorizations, clearances, consent, clinical and insurance information is obtained prior to scheduled surgery date
• Update and maintain your pending surgical cases on the Surgical Dashboard
• Communicate on a daily basis with Surgery Scheduling Coordinator, OR Department and Financial Counseling
• Communicate regularly with Pre-Operative Clinic to ensure required work up is complete before the Preop appointment
• Keep open lines of communication with the physicians, patients and management.
• Answers the phones in a professional and courteous manner
• Performs all duties in an independent manner with little or no need for direct supervision
• Coordinate with other hospital departments when special surgical needs occur
• Medical Assistant, Medical Assistant II job duties as needed
• Performs other duties as assigned

Other Info:

Lifting Requirements: Semi- Sedentary: Sits and walks throughout workdayThis position requires periods of extensive sitting and phone work. Manual dexterity is required, as is the ability to concentrate on detail in the midst of other activity

Generally lifting objects not more than 25 lbs. and/or carrying objects weighing 10 lbs.