Clinic Support & Billing Coordinator

Rogers Behavioral Health, Inc.; Town of Oconomowoc (WI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) retirement plan

Employee share program

Life/disability insurance

Flex spending accounts

Tuition reimbursement

Health and wellness program

Employee assistance program (EAP)

Job summary

Rogers Behavioral Health, Inc. in Wisconsin seeks an administrative receptionist/biller to perform clerical, billing, and medical records duties.

You will greet visitors, answer phones, schedule appointments, and maintain filing systems while ensuring timely communication with patients, families, and healthcare providers. The role requires high school diploma, familiarity with electronic health records (Cerner preferred), and CPR certification within 30 days.

Qualifications

• Clerical and receptionist duties across the department.
• Strong emphasis on accurate message handling and scheduling.
• Filing and records management with attention to detail.
• Billing related tasks including deposits and reconciliations.
• Knowledge of electronic health records and CPT/ICD processes.

Responsibilities

• Perform departmental clerical and receptionist duties promptly and accurately.
• Handle messages, answer phones, greet visitors, and route requests.
• Schedule unit appointments and maintain filing and mail systems.
• Process billing tasks: prepare deposits, post payments, and generate statements.
• Maintain medical records with careful filing and order transcription.
• Monitor supplies and coordinate with staff to prevent interruptions.
• Support patient care with courteous communication and compliance with policies.
• Participate in hospital committees and team projects as needed.

Skills

Clerical skills

Telephone etiquette

Message taking

Visitor screening

Scheduling appointments

Filing and records management

Mail distribution

Education

High school diploma required

Two-year medical billing/coding program strongly preferred

Proficiency with electronic health record software Cerner

CPR certification within 30 days of hire

Crisis prevention/intervention training within 60 days

Experience in psychiatric setting preferred

Tools

Cerner EMR

Excel

Job description

Rogers Behavioral Health, Inc. in Wisconsin seeks an administrative receptionist/biller to perform clerical, billing, and medical records duties.

You will greet visitors, answer phones, schedule appointments, and maintain filing systems while ensuring timely communication with patients, families, and healthcare providers. The role requires high school diploma, familiarity with electronic health records (Cerner preferred), and CPR certification within 30 days.