Clinic Success Specialist - Regenerative Health

Circulate; United States; Remote; USD 50,000 - 90,000; Full time

Job summary

An innovative healthcare provider is seeking a Clinic Success Specialist to manage relationships with partner clinics and ensure exceptional patient experiences. In this role, you will oversee operational processes, coordinate logistics, and support clinic staff, all while maintaining compliance with health regulations. This position offers a unique opportunity to contribute to the growth of regenerative health services across multiple states. If you are a proactive problem-solver with a passion for healthcare and strong communication skills, this is the perfect opportunity for you to thrive in a dynamic environment.

Benefits

Competitive salary

Bonus

Equity

401k

Health insurance

Dental insurance

Vision insurance

Paid time off

Holidays

Qualifications

• 2-3 years of experience in a similar role within regenerative health or healthcare.
• Ability to work independently and manage multiple clinics.

Responsibilities

• Build and maintain strong relationships with clinic owners.
• Oversee billing processes and ensure timely payments.
• Track KPIs such as scheduled treatments and satisfaction scores.

Skills

Communication Skills

Problem-Solving Skills

Relationship Management

Adaptability

Education

Bachelor's degree in Business Administration

Bachelor's degree in Operations

Bachelor's degree in Healthcare Management

Tools

Scheduling Software

Inventory Management Software

Job description

Clinic Success Specialist - Regenerative Health

Direct message the job poster from Circulate

Sales, Marketing & Operations Expert | Delivering Scalable Revenue and Client Retention Strategies

Company Overview

Circulate provides therapeutic longevity treatments to patients through a network of partner clinics. We offer a high-end, best-in-class experience for clinic staff and patients, supplying all necessary equipment, supplies, and a highly trained nursing staff. Our goal is to build strong relationships with our clinic partners to ensure mutual success and patient health improvement.

Job Overview

As a Clinic Success Specialist, you will manage a portfolio of partner clinics, with your success measured by the clinics’ performance. Supported by the broader Circulate team, you will ensure each clinic has what it needs to deliver exceptional patient and partner experiences. You will establish and maintain strong relationships with clinic owners and staff, ensuring the safe, smooth, and efficient delivery of therapeutic services.

This role covers our growing network of partners across several states, primarily remote, with regular regional visits expected (reimbursed travel).

KEY RESPONSIBILITIES

Clinic Relationship Management

• Build and maintain strong relationships with clinic owners (physicians) to ensure satisfaction.
• Act as the primary contact for clinic owners, addressing concerns and providing support.
• Identify opportunities with clinics to increase treatment volumes and growth.

Operational Oversight

• Collaborate with Nursing Management to ensure adequate staffing with trained nurses.
• Train clinic staff on scheduling procedures and ensure compliance.
• Ensure clinics have necessary facilities like private rooms, comfortable chairs, televisions, and secure storage.

Supply and Logistics Management

• Coordinate stock levels with nurses to support procedures.
• Protect and account for supplies.
• Ensure treatments are conducted as planned and address issues.
• Maintain compliance with health and safety regulations.

Billing and Payment

• Oversee billing processes and ensure timely payments.
• Resolve billing issues with clinic owners.

Performance Metrics

• Track KPIs such as scheduled and completed treatments, clinic P&L, satisfaction scores, and on-time payments.

Qualifications

• Bachelor's degree in Business Administration, Operations, Healthcare Management, or related field (preferred).
• 2-3 years of experience in a similar role within regenerative health or healthcare.
• Excellent communication and relationship management skills.
• Positive attitude with strong problem-solving skills.
• Ability to work independently and manage multiple clinics.
• Familiarity with scheduling and inventory management software (preferred).
• Adaptability to a fast-paced environment.

Compensation and Benefits

• Competitive salary, bonus, equity, 401k
• Health, dental, and vision insurance
• Paid time off and holidays

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Health Care Provider

Industries

• Outpatient Care Centers