Clinic Success & People Growth Leader

Charleston ENT & Allergy; Charleston (SC); On-site; USD 60,000 - 80,000; Full time

Job summary

Charleston ENT & Allergy is seeking a Clinic Success Manager to promote patient care through staff development and system improvement. You will support a positive workplace culture, ensuring collaboration and excellence in service.

The right candidate will thrive in a dynamic environment, possess strong communication and leadership skills, and have a background in customer service or direct patient care.

This role offers an opportunity to make a meaningful impact in healthcare.

Qualifications

• Proven ability to create and sustain a positive, professional, and engaged workplace.
• Experience in a fast-paced and sometimes unpredictable environment.
• Background in customer service or direct patient care with leadership responsibility.

Responsibilities

• Champion excellent service and high-quality care by supporting consistent workflows.
• Coach, mentor, and support team members through feedback and performance improvement.
• Act as a bridge between staff, providers, and leadership to ensure smooth operations.

Skills

Leadership

Communication

Collaboration

Customer service

Tools

Microsoft Office Suite

NextGen EMR

LeadingReach

Rhinogram

Job description

Charleston ENT & Allergy is seeking a Clinic Success Manager to promote patient care through staff development and system improvement. You will support a positive workplace culture, ensuring collaboration and excellence in service.

The right candidate will thrive in a dynamic environment, possess strong communication and leadership skills, and have a background in customer service or direct patient care.

This role offers an opportunity to make a meaningful impact in healthcare.