Clinic Services Specialist 2 - Medical Receptionist

Legacy Health; Vancouver (WA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health benefits starting day one

Free parking at clinic locations

Multiple clinic locations in Portland/

Employee discounts on entertainment

Engaging employee programs

Job summary

Legacy Health is seeking a Clinic Services Specialist to be the welcoming face in our clinic, ensuring a smooth patient flow and accurate registration. You will verify insurance, handle registrations, and assist with billing tasks while supporting front-office operations and colleagues with a patient-centered approach.

The role emphasizes strong communication, initiative, and a passion for healthcare in a busy clinic environment.

Qualifications

• High School diploma or equivalent required.
• Minimum of one year healthcare experience or equivalent education preferred.
• Familiarity with Medical Terminology and electronic systems.

Responsibilities

• Schedule patient appointments with accuracy.
• Verify insurance and handle patient registration.
• Balance co-pay money and daily/weekly deposits.
• Support front-office operations and serve as a resource for colleagues.
• Assist with limited coding and charge entry as needed.

Skills

Communications skills

Keyboard skills

Education

High School diploma or equivalent

1 year healthcare experience or equivalent education

Job description

Join Our Team as a Clinic Services Specialist! (Clinic receptionist / Patient Access Specialist)

Your Impact Starts Here - Patients walk through our doors with questions, concerns, and sometimes a little hesitation. That is where you come in! As the welcoming face of our clinic, you will put patients at ease with your commitment to exceptional patient care. Our physicians and staff count on you to create a positive first impression — making you an essential part of the Legacy Health team. This is an opportunity to make a difference every day.

What You Will Do

As a Clinic Services Specialist, You Will Be At The Heart Of Our Daily Operations. Your Responsibilities Will Include:

• Scheduling patient appointments with accuracy and care
• Verifying insurance and handling patient registration
• Managing co-pay collections and balancing daily/weekly deposits
• Supporting front-office operations and serving as a resource for colleagues
• Assisting with limited coding and charge entry as needed

Is This the Right Role for You?

We are looking for individuals who:

• Thrive in a demanding environment
• Possess strong communication and problem-solving skills
• Self-directed and take initiative to support both patients and colleagues
• Have a passion for healthcare and a commitment to patient-centered service

Responsibilities

• Incumbents in this job perform a wide variety of complex tasks, requiring prioritization and discretion.
• Performs complex activities such as scheduling, insurance verification, registration, balancing of co-pay money and balancing of daily or weekly deposits.
• Position serves as a resource for other staff, problem solves independently, mentors others and is self-directed.
• Position also interfaces with physicians and other staff on a regular basis and may do limited amount of coding and charge entry.

Qualifications

What You Need to Succeed:

Education

• High School diploma or equivalent required.

Experience:

• A minimum of one year of health care experience or equivalent education in at least one of the following areas preferred:
  • Admitting
  • Medical Records/Health Information
  • Applicable clerical support experience
  • Familiarity with Medical Terminology

Skills:

• Communications skills.
• Keyboard skills and ability to navigate electronic systems applicable to job functions.

Licensure

• BLS certification, preferred

Growth & Career Pathways:

What We Offer You - At Legacy Health, we take care of our team just as much as we care for our patients. Here is what makes working with us special:

• Gain valuable experience in insurance and billing—steppingstones for future revenue cycle roles
• Leadership opportunities in front-office functions
• Access to a large network of career advancement possibilities
• Exposure to multidisciplinary teams, opening doors to new interests

A Supportive & Inclusive Work Environment:

• Friendly, collaborative team members who genuinely care about you
• Work-life balance and resources to support your well-being
• Leadership that listens and values your input for process improvements
• Diversity and inclusion through Employee Resource Groups (ERGs)

Perks & Benefits:

• Competitive health benefits starting on day one
• Free parking at multiple clinic locations
• Convenient locations throughout Portland Metro, Southern Washington, and the Willamette region
• Employee discounts on entertainment, tickets, and more
• Fun employee engagement activities throughout the year

Pay Range