CLINIC REFERRAL SPECIALIST

OZARK HEALTH MEDICAL CENTER, INC.; Clinton (AR); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive Pay

Matching 401K

Generous Paid Time Off

Health, Dental, and Vision Insurance

Paid Life Insurance

Voluntary Benefits Available

Job summary

OZARK HEALTH MEDICAL CENTER, INC. seeks a Referral Specialist to coordinate and track patient referrals, diagnostic tests, and specialty appointments, serving as the central liaison among patients, providers, insurers, and specialty offices to ensure timely processing.

This role requires strong organizational skills, attention to detail, and the ability to manage multiple referrals and deadlines while maintaining patient confidentiality and collaborating with clinical and front desk teams to

Qualifications

• Basic understanding of health insurance, referrals, and prior authorization processes.
• Ability to use electronic health records and standard computer applications.
• Strong organizational and time-management skills.
• Excellent verbal and written communication skills.
• Ability to maintain confidentiality and handle protected health information appropriately.
• Ability to work independently while also functioning effectively as part of a healthcare team.
• Ability to manage multiple priorities and meet established deadlines.

Responsibilities

• Coordinate and track patient referrals, diagnostic testing, and specialty appointments.
• Serve as liaison between patients, providers, insurance companies, specialist offices, hospitals, diagnostic facilities, and other healthcare organizations to ensure referrals are processed accurately and timely.
• Manage referral process from receipt of the provider's order through scheduling, authorization, completion, and receipt of applicable reports or records.
• Collaborate with providers, nurses, clinical staff, front desk staff, billing staff, and outside healthcare organizations to ensure continuity of patient care.

Skills

Health insurance basics

Electronic health records

Organizational skills

Verbal communication

Written communication

PHI confidentiality

Independence and teamwork

Time management

Tools

Electronic Health Records (EHR) systems

Standard office software

Job description

Responsible for coordinating and tracking patient referrals, diagnostic testing, specialty appointments, and other services ordered by the medical providers. This position serves as the primary liaison between patients, providers, insurance companies, specialist offices, hospitals, diagnostic facilities, and other healthcare organizations to ensure referrals are processed accurately and timely. The Referral Specialist is responsible for managing the referral process from receipt of the provider's order through scheduling, authorization, completion, and receipt of applicable reports or records. This position requires excellent organization, attention to detail, communication skills, follow-through, and the ability to manage multiple referrals and deadlines simultaneously. The Referral Specialist works closely with providers, nurses, clinical staff, front desk staff, billing staff, and outside healthcare organizations to ensure continuity of patient care.

Requirements

• Basic understanding of health insurance, referrals, and prior authorization processes.
• Ability to use electronic health records and standard computer applications.
• Strong organizational and time-management skills.
• Excellent verbal and written communication skills.
• Ability to maintain confidentiality and handle protected health information appropriately.
• Ability to work independently while also functioning effectively as part of a healthcare team.
• Ability to manage multiple priorities and meet established deadlines.

Full-Time Benefits

• New Competitive Pay Scale
• Matching 401K
• Generous Paid Time Off
• Health, Dental, and Vision Insurance
• Paid Life Insurance
• Voluntary Benefits Available

Ozark Health is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, veteran status or other classes protected by state or federal law. Ozark Health is a SMOKE and TOBACCO FREE employer. Smoking or tobacco product use (including e-cigarettes) is prohibited on campus (including parking lots, vehicles and adjacent properties). Smoke breaks are not permitted. Proof of the legal right to work in the United States is required.