Referral Coordinator

Ozarks Community Hospital, Inc.; Arkansas; Hybrid; USD 36,000 - 52,000; Full time

Benefits offered by this job

Health, dental, vision coverage

401(k) plan

Life insurance

Short-term disability

Flexible spending accounts

Paid time off

Job summary

Ozarks Community Hospital is seeking a Referral Coordinator in Gravette, AR to support the Patient Access Department. You will coordinate referrals to specialty providers, schedule appointments, and ensure required authorizations are obtained.

The role emphasizes accurate referral processing, timely communication with patients, and coordination between providers and outside facilities to maintain continuity of care.

Qualifications

• Must have high school diploma or equivalent.
• 1+ year medical office experience preferred.
• Experience with health insurance and patient billing preferred.
• Completion of medical terminology course or equivalent preferred.

Responsibilities

• Coordinate referrals to specialty providers, diagnostic services, and other resources.
• Schedule patient appointments in a timely manner.
• Obtain required authorizations or documentation for referrals.
• Track referrals and share information between providers and receiving facilities.

Skills

Referral coordination

Customer service

Communication

Education

High school diploma or equivalent

Job description

HEALTHY COMMUNITIES. COMPASSIONATE CARE.

Ozarks Community Hospital (OCH), located in Gravette, Arkansas, has multiple openings for Referral Coordinators within our Patient Access Department.

Our Mission: Ozarks Community Hospital and clinics are dedicated to providing exceptional healthcare and preventive services to all patients in an atmosphere of compassion, respect, and dignity, with a commitment to care for the underserved and to improve access to care.

The Referral Coordinator is responsible for coordinating patient referrals to specialty providers, diagnostic services, and other healthcare resources as ordered by providers. This position works closely with patients, providers, and outside healthcare facilities to ensure referrals are processed accurately, appointments are scheduled in a timely manner, and required authorizations or documentation are obtained. The Referral Coordinator helps maintain continuity of care by tracking referrals, communicating appointment details to patients, and ensuring all necessary information is shared between providers and receiving facilities.

Benefits include:

• Eligibility for health, dental, and vision coverage; 401(k) plan; life insurance; short-term disability; flexible spending accounts; and many other elective benefits subject to plan terms.
• Paid time off (PTO) earned on an accrual basis starting first day of employment, up to 3.5 weeks per year based on a 40-hour work week.
• Company-paid holidays.

Requirements:

• High school diploma or equivalent.
• Minimum of one (1) year's medical office experience preferred.
• Previous experience with health insurance and patient billing preferred.
• Completion of medical terminology course or equivalent experience preferred.