Clinic Referral & Scheduling Specialist

Ozark Health, Inc.; Clinton (AR); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

New Competitive Pay Scale

Matching 401K

Generous Paid Time Off

Health, Dental, and Vision Insurance

Paid Life Insurance

Voluntary Benefits Available

Job summary

Ozark Health, Inc. is seeking a Referral Specialist to coordinate and track patient referrals, testing, and specialty appointments.

This role serves as the primary liaison among patients, providers, insurers, specialist offices, and hospitals to ensure timely referrals and complete documentation. The Referral Specialist will manage the end-to-end referral process—from provider orders to scheduling, authorization, and receipt of reports—while maintaining confidentiality and handling sensitive

Qualifications

• Basic understanding of health insurance, referrals, and prior authorization processes.
• Ability to use electronic health records and standard computer applications.
• Strong organizational and time-management skills.
• Excellent verbal and written communication skills.
• Ability to maintain confidentiality and handle protected health information appropriately.
• Ability to work independently while also functioning effectively as part of a healthcare team.
• Ability to manage multiple priorities and meet established deadlines.

Responsibilities

• Coordinate and track patient referrals, diagnostic testing, specialty appointments, and other services ordered by medical providers.
• Serve as the primary liaison between patients, providers, insurance companies, specialist offices, hospitals, and diagnostic facilities to ensure timely referrals.
• Manage the referral process from receipt of the provider's order through scheduling, authorization, completion, and reporting.

Job description

Ozark Health, Inc. is seeking a Referral Specialist to coordinate and track patient referrals, testing, and specialty appointments.

This role serves as the primary liaison among patients, providers, insurers, specialist offices, and hospitals to ensure timely referrals and complete documentation. The Referral Specialist will manage the end-to-end referral process—from provider orders to scheduling, authorization, and receipt of reports—while maintaining confidentiality and handling sensitive