Scheduling Coordinator I

altamed; Los Angeles (CA); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision

403(b) Plan

FSA

Career Development

PTO & Holidays

CME Days

Tail Coverage

Tuition Reimbursement

Employee Discounts

Referral Bonus

Pet Insurance

Commuter Benefits

Job summary

AltaMed Health Services Corp. in Los Angeles, CA, is seeking a Scheduling Coordinator to manage urgent, routine, and follow-up specialty appointments.

The role involves coordinating care with the IDT team, PCPs, and specialists to ensure timely access and advocate for participants’ needs. Strong organizational skills and experience in medical offices are preferred; bilingual abilities are a plus and may improve collaboration across diverse patient populations.

Qualifications

• High School Diploma required.
• Medical Assistant Certificate preferred.
• Two years of minimum experience in the medical/clinical field are required.
• Experience with referrals/authorizations and with an electronic health system is required.
• Bilingual English, Spanish/Mandarin/Cantonese, depending on location, preferred.

Responsibilities

• Schedule and coordinate urgent, routine, and follow-up specialist appointments.
• Collaborate with IDT team to advocate for participants' specialty needs.
• Liaise between participant, PCP, PACE Center staff, specialty providers, and Utilization Management to ensure timely access to specialty care.

Skills

Bilingual ability

Education

High School Diploma

Medical Assistant Certificate

Job description

Grow Healthy

If you are as passionate about helping those in need as you are about growing your career, consider AltaMed. At AltaMed, your passion for helping others isn't just welcomed - it's nurtured, celebrated, and promoted, allowing you to grow while making a meaningful difference. We don't just serve our communities; we are an integral part of them. By raising the expectations of what a community clinic can deliver, we demonstrate our belief that quality care is for everyone. Our commitment to providing exceptional care, despite any challenges, goes beyond just a job; it's a calling that drives us forward every day.

Job Overview

The Scheduling Coordinator is responsible for scheduling and coordinating urgent, routine, and follow-up specialist appointments for IDT-approved authorizations, per scheduling and turnaround time objectives. This role collaborates closely with members of the IDT team to coordinate specialty services and to advocate for participants' specialty needs. The Scheduling Coordinator is an integral part of the specialty care services team, liaising between the participant, Primary Care Physician (PCP), PACE Center staff, specialty providers, and Utilization Management to ensure timely access to specialty care.

Minimum Requirements

• High School Diploma required.
• Medical Assistant Certificate preferred.
• Two years of minimum experience working in the medical or clinical field are required.
• Experience working with referrals/authorizations and with an electronic health system is required.
• Bilingual English, Spanish/Mandarin/Cantonese, depending on location, preferred.

Compensation

$25.75 - $32.19 hourly

Compensation Disclaimer

Actual salary offers are considered by various factors, including budget, experience, skills, education, licensure and certifications, and other business considerations. The range is subject to change. AltaMed is committed to ensuring a fair and competitive compensation package that reflects the candidate's value and the role's strategic importance within the organization. This role may also qualify for discretionary bonuses or incentives.

Benefits & Career Development

• Medical, Dental and Vision insurance
• 403(b) Retirement savings plans with employer matching contributions
• Flexible Spending Accounts
• Commuter Flexible Spending
• Career Advancement & Development opportunities
• Paid Time Off & Holidays
• Paid CME Days
• Malpractice insurance and tail coverage
• Tuition Reimbursement Program
• Corporate Employee Discounts
• Employee Referral Bonus Program
• Pet Care Insurance

Job Advertisement & Application Compliance Statement

AltaMed Health Services Corp. will consider qualified applicants with criminal history pursuant to the California Fair Chance Act and City of Los Angeles Fair Chance Ordinance for Employers. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if AltaMed Health Service Corp. is concerned about a conviction directly related to the job, you will be given a chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.