Front Desk Medical Clinic Receptionist - Day Shift

Northwest Florida Community Hospital; Chipley (FL); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off (PTO)

Tuition Reimbursement

401(k) Employer Match

Professional Growth Opportunities

Job summary

Northwest Florida Community Hospital is seeking a friendly Medical Clinic Receptionist to greet patients, manage appointments, verify insurance, collect payments, and support daily clinic operations in a fast-paced, patient-centered environment.

Ideal candidates will have medical office or receptionist experience, familiarity with EHR systems, and strong customer service and communication skills to contribute to a welcoming patient experience and efficient clinic workflow.

Qualifications

• High school diploma or GED required.
• Experience in medical office or receptionist preferred.
• Knowledge of medical terminology and insurance verification preferred.
• Experience with EHR systems is a plus.
• Excellent customer service, communication, and interpersonal skills.
• Strong organizational skills with multitasking ability.
• Basic computer proficiency including Microsoft Office.

Responsibilities

• Greet and check in patients in a professional and courteous manner.
• Schedule, reschedule, and confirm patient appointments.
• Answer and direct incoming phone calls promptly and professionally.
• Verify patient demographics and insurance information.
• Collect copays, deductibles, and other patient payments.
• Register new patients and maintain accurate electronic medical records.
• Scan, file, and organize medical documents.
• Coordinate with providers, nurses, and other clinic staff to ensure efficient patient flow.
• Maintain patient confidentiality and comply with HIPAA regulations.
• Assist with referrals, medical records requests, and other clerical duties as assigned.

Skills

Customer service

Communication

Multitasking

Microsoft Office

HIPAA compliance

Education

High School Diploma

Tools

EHR software

Phone system

Job description

Northwest Florida Community Hospital is seeking a friendly Medical Clinic Receptionist to greet patients, manage appointments, verify insurance, collect payments, and support daily clinic operations in a fast-paced, patient-centered environment.

Ideal candidates will have medical office or receptionist experience, familiarity with EHR systems, and strong customer service and communication skills to contribute to a welcoming patient experience and efficient clinic workflow.