Clinic Receptionist

Commonspirit; Omaha (NE); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company in health care delivery is seeking a Clinic Receptionist. The role involves a variety of administrative tasks including managing phone calls, scheduling appointments, and ensuring patients are properly checked in and out. You'll work in a dynamic environment providing essential support to clinical staff and patients.

Qualifications

• 0 – 1 year healthcare experience required.

Responsibilities

• Answering and routing phone calls according to practice policies.
• Scheduling patient appointments and conducting patient check-in.
• Collecting, verifying, and updating patient demographic and insurance information.

Job description

1 week ago Be among the first 25 applicants

Responsibilities

The Clinic Receptionist is under the direction of the clinic manager/administrator. The Clinic Receptionist performs a variety of business office and reception duties accurately and with minimal supervision. These responsibilities include, but are not limited to: answering and routing phone calls in accordance with practice policies; scheduling patient appointments; greeting and registering patients; collecting, verifying and updating patient demographic, copays, and insurance information; and general administrative support duties.

Essential Functions

• Perform patient check-in at the time of visit and complete all necessary paperwork to ensure an efficient admitting process and compliance with clinic and regulatory policies.
• Answer phone calls and direct them appropriately.
• Schedule appointments according to office guidelines.
• Obtain accurate patient and insurance information, including collecting copays and deductible amounts.
• Copy/scan patient access-related materials (e.g., ID, referrals, insurance cards) into the electronic medical record.
• Prepare charts for patient appointments, ensuring all information is complete.
• Conduct patient check-out, including collecting responsibility payments and scheduling follow-up appointments.
• Manage record filing, retrieval, and assist with registration documentation in electronic medical records.
• Confirm next-day appointments and inform patients of required documentation and payment details.
• Follow up with patients regarding No Show Guidelines and send out communications.
• Manage interdepartmental, outgoing, and incoming mail flow.
• Support office supply ordering and inventory procedures as needed.
• Notify clinical staff of patient arrivals and inform patients of any appointment delays.
• Perform cash drawer reconciliation.

Qualifications

Education / Accreditation / Licensure: NA

Experience: 0 – 1 year healthcare experience required

Overview

From primary to specialty care, as well as walk-in and virtual services, CHI Health Clinic delivers more options and better access so you can focus on what matters: being healthy. We offer more than 20 specialties and 100 locations, some with extended hours.

Pay Range

$15.00 - $20.33 /hour

Additional Information

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Health Care Provider
• Industries: Hospitals and Health Care, Non-profit Organizations, Government Administration

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